Excellent hotel

Liked: Fantastic property only 5 mins walk from being within the city walls
Disliked: N/a

York was beautiful

Liked: Staff. Restaurant. Building. Location
Disliked: No hot water for shower after 6.30pm. No phone in room to contact reception. Railway track next to room

Good

A great place to stay

Liked: LocationPoliteness of StaffScrupulously clean and well maintained roomsExcellent dining facilities
Disliked: Narrow entrance to the car park but I guess the gateway is a protected structure.

Superb

Brilliant as always

Liked: Excellent friendly staff Great food. Perfect location
Disliked: Pizza served later

Exceptional

Disliked: Paying for parking

Very good

Disliked: Room was too small and no window view.

Lovely hotel, make sure you...

Liked: The quirky theme and decoration was lovely. Unusual and fun.
Disliked: Our room! Made for tiny people! The room was so small and the bathroom door so close to the bed I felt embarrassed with a new partner, nothing like going to the toilet, 2 feet from your bed. The shower cubicle was tiny, im only as size 10, any one larger would have struggled getting in and out. Being so tiny, the room ended up being so hot at night, making it uncomfortable to sleep. A shame as this tainted our stay in a beautiful hotel.