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The Chester Grosvenor

eeeee - 0800 031 8416
The Chester Grosvenor, Eastgate Street Eastgate, Chester -0800 031 8416
Area: Old Town - Racecourse - Groves Promenade
(Map)
4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (2199 Ratings)
0.2 miles Storyhouse Chester
t4 mins walking
BOOK ONLINE OR CALL - 0800 031 8416
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Hotel Description
This award-winning 5-star hotel features individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme and feature large comfortable beds. Guests can relax with bathrobes slippers and luxury toiletries in the bathroom. Rooms also include Sky channels a DVD player and free WiFi. With 4 AA Rosettes The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room salt grotto and foot baths. In the center of Chester the hotel is less than 5 minutes' walk from both Chester Cathedral and Grosvenor Park. On one of Chester's historic shopping streets the hotel is next to the Grosvenor Shopping Center. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

Check-in time: 14:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Trouser press
` Packed lunches
` Heating
` Fax/photocopying
` On-site parking
` 24-hour security
` Concierge services
` Free Wi-Fi
` Massage services
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Contactless check-in/out
` Food delivery
` Electronic room key
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Room service available
` Takeout dining services available
` Parking available (charges may apply)
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The Chester Grosvenor Guest Reviews

Overall Average Score: 
Excellent (4.4 out of 5)

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2

Disappointing - 2.0 out of 5

Orla Sat, 5 July 2025

Disapointjng

Liked: The location was terrific and staff were friendly
Disliked: The room was very dark.. it smelt musty a d the view from the window was of a dishevelled building... not worth the money paid for the room

5

Exceptional - 5.0 out of 5

Egan Sat, 5 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Andrew Sat, 5 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Bike Sat, 5 July 2025

everything we wanted

Liked: LocationQuality hotel
Disliked: Bedside lighting

4

Very Good - 4.0 out of 5

Jonathan Sat, 5 July 2025

Hotel oozes class on the...

Liked: Breakfast was ample with plenty of choice. Hotel location was excellent as was the warm welcome from Kevin the doorman (nothing was ever too much trouble for him to do).
Disliked: Room 122, so say an upgrade, would have loved to see the view from our intended room!

2

Disappointing - 2.0 out of 5

Malcolm Sat, 5 July 2025

Disappointing

Liked: great location, staff excellent,only ok
Disliked: Extremely expensive for one night in Chester

5

Exceptional - 5.0 out of 5

Amanda Sat, 5 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Shirley Sat, 5 July 2025

Exceptional

Liked: Great hotel, lovely staff and comfortable stay for 2 nights.

5

Exceptional - 5.0 out of 5

Garry Fri, 4 July 2025

Another cracking stay

Liked: The way you are made to feel special,like you are the most important person in the hotel.the quality and grandeur of the decor,the service is 2nd to none and the food is top notch..a very special place..you get what you pay for and its worth every penny.will be back sooner rather than later.😁
Disliked: Sorry can't think of anything

3.5

Good - 3.5 out of 5

Barry Fri, 4 July 2025

Hotel great Location great Staff...

Liked: Bre8good value good quality plenty on offer
Disliked: The room zip had 320 was tilting over 1 1/2 inch drop in the door.Rooms dated Getting out of the shower was a struggle grab rails not ideally suited.

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The Chester Grosvenor Eastgate Street Eastgate, Chester
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