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The Chester Grosvenor eeeee - 0808 164 1025
The Chester Grosvenor, Eastgate Street Eastgate, Chester -0808 164 1025
Area: Old Town - Racecourse - Groves Promenade
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BOOK ONLINE OR CALL - 0808 164 1025
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (2000 Ratings)
< 0.1 miles from Chester centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
This award-winning 5-star hotel features individually decorated rooms with bathrobes and Bose CD players. Guests can relax in the spa's Thermal Suite complete with herb sauna and steam room. All of the luxurious rooms have their own individual color scheme and feature large comfortable beds. Guests can relax with bathrobes slippers and luxury toiletries in the bathroom. Rooms also include Sky channels a DVD player and free WiFi. With 4 AA Rosettes The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees among Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room salt grotto and foot baths. In the center of Chester the hotel is less than 5 minutes' walk from both Chester Cathedral and Grosvenor Park. On one of Chester's historic shopping streets the hotel is next to the Grosvenor Shopping Center.

Check-in time: 02:00 PM   Check-out time: 12:00 PM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Restaurant
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Trouser press
` Packed lunches
` Heating
` Fax/photocopying
` On-site parking
` 24-hour security
` Concierge services
` Free Wi-Fi
` Massage services
` Non-Smoking Rooms Available
` Parking Available
` Wine/champagne
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Electronic room key
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

The Chester Grosvenor Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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4

Very Good - 4 out of 5

William Thu, 29 September 2022

Weekend city break

Liked: Location is very good. Up market feel but not too arrogant about it.
Disliked: The bathrooms were a big let down, they were clean but not functional. The baths could now be done away with these days. They are difficult to stand in when having a shower.The room lights were odd. The lobby lighting would only come on with the lights directly above the bed which wasn't well received when it woke up my partner. The lobby area should be on a separate circuit. There is only one lift and it's small.

4

Very Good - 4 out of 5

Tracey Thu, 29 September 2022

comfortable and welcoming

Liked: attention to detail - little touches everywhere that were thoughtful
Disliked: wifi was not great

4.5

Wonderful - 4.5 out of 5

Wendy Wed, 28 September 2022

Good

Liked: Room facilities
Disliked: Room temperature difficult to work out

3.5

Good - 3.5 out of 5

Ben Wed, 28 September 2022

Good

5

Exceptional - 5 out of 5

Rod Wed, 28 September 2022

Exceptional

5

Exceptional - 5 out of 5

Callaghan Tue, 27 September 2022

Exceptional

5

Exceptional - 5 out of 5

Heather Tue, 27 September 2022

Exceptional

5

Exceptional - 5 out of 5

Sharon Tue, 27 September 2022

Special thanks to the Spa...

Liked: Breakfast was good and delivered promptly at the time requested

4

Very Good - 4 out of 5

Micaela Mon, 26 September 2022

Nice refined city centre hotel...

Liked: Lovely elegant and comfortable city centre hotel. Staff very friendly and helpful. We ate breakfast and dinner in the Brasserie. Food choice was very good and wines were excellent. Service very professional.Decor in communal areas a bit dated and tired - and think it could do with brightening up, but the main thing, the level of service could not have been improved on.
Disliked: Decoration of room was fine, but communal areas could do with a refresh.

5

Exceptional - 5 out of 5

Lee Mon, 26 September 2022

Outstanding hotel

Liked: Fantastic hotel - staff were amazingly helpful - great location - very clean - great place
Disliked: Nothing - hotel was excellent

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The Chester Grosvenor Eastgate Street Eastgate, Chester