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The Chelsea Harbour Hotel and Spa eeeee - 0808 164 1025
The Chelsea Harbour Hotel and Spa, Chelsea Harbour, London -0808 164 1025
Area: Chelsea - Stamford Bridge Stadium & Battersea
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BOOK ONLINE OR CALL - 0808 164 1025
3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (1685 Ratings)
3.3 miles from LONDON centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Set in exclusive Chelsea Harbor this 5-star luxury all-suite hotel features a health club and restaurant with marina views. The famous boutiques of King's Road are just 5 minutes' walk away. Kensington Olympia can be reached in less than 10 minutes by Overground. The Chelsea Harbor Hotel offers free WiFi and stunning Thames views. Each stylish suite has a living area and a large separate bedroom with private bathroom. Many suites have views of the city's skyline and the River Thames. All have cable TV and a mini-bar. The harbor-side restaurant Chelsea Riverside Brasserie offers a contemporary dining experience. With sophisticated décor and secluded private areas The Harbor Bar is open all day and has English and International cuisine. In the evening guests can enjoy drinks in intimate spaces sparkling by candlelight beside the marina. The Blue Harbor Health Club and Spa features a gym a 17-yard invigorating pool with integrated body and shoulder jets a walk-in sauna and steam room and six treatment rooms with their own relaxation room. The Imperial Wharf Overground station offering quick links to both Central and District Lines can be found less than 5 minutes from the property. The hotel is within a 45-minute drive from Heathrow Airport.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Heating
` Wheelchair accessible
` On-site parking
` mini bar
` indoor pool
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Bulgarian
` Dutch
` French
` German
` Greek
` Hindi
` Hungarian
` Italian
` Latvian
` Lithuanian
` Polish
` Portuguese
` Romanian
` Russian
` Spanish
` Non-Smoking Rooms Available
` Slippers
` Parking Available
` Buzzer/Wireless Intercom
` Sofa
` Mirror
` Separate Living Room
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Temperature check for guests and staff
` Chinese [Mandarin]
` Ticket services
` balcony/terrace
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Parking available (charges may apply)
` Valet parking (charges may apply)

The Chelsea Harbour Hotel and Spa Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

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2.5

Fair - 2.5 out of 5

Lisa Wed, 31 May 2023

Disappointing stay

Liked: Size of suite is great.
Disliked: This has always been our go to hotel when visiting London. Usually super. After many change of ownership, this has to be the worst stay we have experienced. The rooms are in desperate need of an upgrade. The staff were not friendly as usual and not helpful. Service was slow. There was a problem with the water pipes above our room, which the staff were aware of, however, couldn't move us and did nothing to solve the problem, resulting in 3 nights of no sleep . Lack of toiletries, poor breakfast service with reduced choice and curtains off hooks. On a plus, the location is great and room size ample, with easy parking.

1

Poor - 1 out of 5

Paul Wed, 31 May 2023

disappointing

Liked: room, staff at breakfast,
Disliked: night staff were rude and unprofessional

3

Pleasant - 3 out of 5

Beauty Wed, 31 May 2023

Pleasant

4

Very Good - 4 out of 5

Michael Tue, 30 May 2023

Great venue, would recommend but...

Liked: Breakfast was very good plenty of choice. Hotel location has easy access to city centre through bus and subway .
Disliked: Some of the staff seem not to be trained correctly or just make it up as they go along which was quite annoying at times . 3 examples come to mind . 1. When we asked what time does the pool close for kids @ reception and we were told 6pm , we arrived at 4.50 and were told at the pool no point in going in with kids as it’s closed in 10min . When we told the lady that reception told us 6pm got a sharp reply saying well reception were wrong it’s 5pm. 2. Went to reception to ask concierge about booking tips and events in the city , the girl in reception said that the concierge is out front and she will get him , she walked out but came back 5 minutes later and said he’s busy but give me your room number and he will call you within the next half hour. Needless to say that call never happened and we just booked everything ourselves. 3. At breakfast asked for tea , the tea came out cold it was never even heated . When I told a member of staff they just took it away and came back with another 1 later . When we were checking out another customer was arguing about a taxi he ordered for this morning from concierge failed to come as it was booked under a different name . Being a frequent traveler in 5 star hotels I found some of the staff not up to 5 star standard which was disappointing.

2.5

Fair - 2.5 out of 5

Shauna Tue, 30 May 2023

Would not return.

Liked: The location was perfect for the reason we visited Chelsea.
Disliked: The reception staff were not so informative or interactive. No mention of check out time, no mention of bar location times/etc. Here's your room key and that's it. Very disappointed.No mention of a deposit taken on arrival when booking. £100 deposit seems a bit excessive.

2

Disappointing - 2 out of 5

Sharon Tue, 30 May 2023

Style over substance

Liked: Great location for trains, water taxi etc. The beds were really comfortable, and bathroom was good
Disliked: No view - building site for the design centre - for £500/night withiur breakfast ...... can not open the windows, air con poor, lights at the design centre remained on all night

1.5

Poor - 1.5 out of 5

Komal Tue, 30 May 2023

Beautiful hotel but shame about...

Liked: Beautiful location
Disliked: The bed was really noisy and very uncomfortable.Also there was a ticking noise coming from the room all night which was really annoying. The phone in the room wouldn’t connect so couldn’t inform reception.

4.5

Wonderful - 4.5 out of 5

Sean Mon, 29 May 2023

Superb

3

Pleasant - 3 out of 5

Anita Mon, 29 May 2023

A bit disappointed

Liked: The room and location were great, and the staff were lovely.
Disliked: The room and location were great, however when we arrived we were told we could book in at 3pm.We left our luggage and went off for our tour of Stamford Bridge Stadium.On our return at 7pm we were told our room still wasn’t available and we had to wait until after 8pm.Not exactly what you would expect after paying so much for an overnight stay in a 5 star Hotel and we had been travelling from early so this was extremely inconvenient

2.5

Fair - 2.5 out of 5

Joanne Mon, 29 May 2023

Passable

Disliked: Dated and over priced

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The Chelsea Harbour Hotel and Spa Chelsea Harbour, London