The Chattanoogan Hotel Curio Collection By Hilton

The customer service was terrible. They charged me twice for the room and it was a hassle to get my money refunded. I called multiple times and couldn't get a call back. I ended up having to contact Hilton to get any results.

Liked: Close to our venue.
Disliked: The air didn't seem to be working. The room was hot. They double charged us and was a hassle to get my money back.

Passable

Liked: The lobby and common areas were great but the room itself wasn’t what I’m use to staying at Hiltons I had a room on the 5 floor at first the toilet was running so I switched rooms this one was on the 2nd it was very small and the bathroom ventilation was horrible but the bathroom was beautiful accept the shower floor was stained the bed moved the pillows sunk in n they had this huge table with a chair that was just odd could have been two chairs to me then it was a microwave in the room but when I went to get ice it was a community microwave by the ice machine it didn’t look good but the food accommodations were great. They had a rooftop bar , a breakfast spot and a Starbucks. Valet was also great you could come in and out you don’t have to wait long for your car. just need better ventilation in the hotel and to remodel the room itself and put a microwave in or leave it out period because the microwave by ice machine was tacky
Disliked: The lobby and common areas were great but the room itself wasn’t what I’m use to staying at Hiltons I had a room on the 5 floor at first the toilet was running so I switched rooms this one was on the 2nd it was very small and the bathroom ventilation was horrible but the bathroom was beautiful accept the shower floor was stained the bed moved the pillows sunk in n they had this huge table with a chair that was just odd could have been two chairs to me then it was a microwave in the room but when I went to get ice it was a community microwave by the ice machine it didn’t look good but the food accommodations were great. They had a rooftop bar , a breakfast spot and a Starbucks. Valet was also great you could come in and out you don’t have to wait long for your car. just need better ventilation in the hotel and to remodel the room itself and put a microwave in or leave it out period because the microwave by ice machine was tacky

We will definitely return

Liked: We loved the building, the decoration, the location
Disliked: everything very good

Perfect place to stay

Liked: The location was perfect for our trip. Our visit was attending the convention center. We were able to leave the car parked and walk to the event.
Disliked: Absolutely nothing! It was great!

Exceptional

Exceptional

Good

Liked: The facilities were clean and updated. The
Disliked: The female at check in was very rude and dismissive. Not ever my experience there before. I understand that everyone has a bad day, but at least TRY to fake a kind personality as a customer service industry worker. Goodness gracious

Very good

Good

Exceptional