Name: The Chatsworth Hotel
Address: The Steyne, Worthing
Telephone: 0745 127 3975

Superb

Liked: The staff ok but except I stop staying at hotel because my money (saving account) is run out as hotel s price seem is not right to staying
Disliked: See above top

Great location and great value.

Liked: Great location at low price. Lovely staff. Plenty of space in the bedroom plus kettle etc.

A convenient location, ideal for...

Liked: The location. Friendly and helpful staff. Use of the hotel for storage both before and after check in/out.
Disliked: Bed mattress was soft. A noisy room above but the hotel has addressed the issue.

Great location and building, but...

Liked: The Reception staff and Bar were great and very helpful.
Disliked: As a B&B owner, I pride myself on building a good rapport with our guests and try to make them feel welcome by interacting with their day, advising and recommending places to go, as well as complimenting them on their food choices.Being served scrambled egg on brown unbuttered toast (I asked for buttered) whilst I was in the middle of eating porridge was very poor service and when I asked if that person had forgotten my tea, their reply was 'I can only do one thing at a time' which is fine, but there are such things as trays that allow one person to carry a plethora of items in one journey.

Very good

Liked: Perfect locationSuper cleanVery comfortable beds
Disliked: All good

Great location, poor customer service...

Liked: The location was great
Disliked: The breakfast is not great, not sure how they got the award but 100% the food is not fresh - fruit salad - was at least 3-4 days old. The quality of eggs, sausages, tomatoes, juices was extremely poor. I'm a sous chef and it was clearly visible the poor quality.Only the housekeepers and the eastern receptionist showed professionalism and good customer service. From the rest of the receptionist we haven't received any welcome, a greet when entering in the hotel and yesterday evening the 2 receptionist were too busy badmouthing a customer and gave us the look when we greet them first.