The Chase Park Plaza Royal Sonesta St. Louis Guest Reviews
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Lori Wed, 22 June 2022
The worst hotel stay ever
Disliked: (1) Valet attendant made a dent on my car and despite our complaints over 4 occasions, the hotel never tried to help or resolve the issue.(2) There are only 2 elevators to the rooms and they are extremely slow.(3) When my husband went to the bar, another client made a racially-discriminating-remarks about his phone conversation. There is a reason we did not see other Asians at this hotel. (4) Eventhough we stayed for 5 days, there was no voluntary room-service. When I called the front desk to ask for one, the staff said he can reserve the service but can not guarantee it!
Sonya Wed, 22 June 2022
Exceptional
Michelle Wed, 22 June 2022
Superb
Mary Sun, 19 June 2022
The Chase Park Plaza Royal...
Liked: The property is beautifully maintained. gorgeous lobby and public areas. Restaurants and bar have excellent menus. The room was clean.
Disliked: Beds were very soft. I prefer a firm mattress and did not sleep well during my stay.
Kenneth Fri, 17 June 2022
Very good
Abdellah Wed, 15 June 2022
our reliable home away from...
Liked: location and service
Disliked: n/a
Alsarahid Tue, 14 June 2022
Very good
Ariel Mon, 13 June 2022
Very good
Alyssa Mon, 6 June 2022
Very good
Joe Fri, 3 June 2022
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