The Charles Hotel Guest Reviews
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|1.5 miles from Cambridge centre|
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Elizabeth Fri, 22 June 2018
Liked: Staff was courteous, friendly, and efficient. The rooms were clean and comfortable.
John Fri, 22 June 2018
Liked: Rooms, service, location
Disliked: Don't like the restaurant with the cow as a logo. Kids were really disappointed the pool hours for kids were so short. That's why we pick the hotel and they never got to swim.
Verified Hotel Guest Fri, 22 June 2018
Liked: Great location. Loved the running trails along the Charles River. Nice touch to have the TV within the bathroom mirror. Great having access to the fitness facilities. Hot tub was really nice. Prompt delivery of ice, when requested.
Disliked: Beds were very small-queen-size beds should be the norm. Unable to cancel final 2 nights of my reservation. My plans changed, & I simply did not need to those 2 nights. No in-room coffee makers. Had to ask for ice. No quick-service coffee shop.
Herbert Fri, 22 June 2018
Disliked: There was a stain on the carpet in the room. The mirror tv did not work.
Patrick Fri, 8 June 2018
Mar Thu, 7 June 2018
Your Best Bet in Harvard...
Liked: Best hotel by far in the Harvard Square area. Quaint B&B type design, yet fully up to date. Spacious rooms. Friendly service.
Disliked: Strange layout and multiple levels of common areas and restaurants,. A little annoying to climb up and down stairs (for example, restroom two levels up from lobby).
Anonymous Tue, 5 June 2018
Liked: The best option in Harvard Square. Always what you expect.
Disliked: You could smell the fumes from the kitchen in the whole floor and room though the air conditioning. I have stayed here many other times - it doesn't usually happen. They take advantage of the fact they are one of the few options at Harvard Square and are definitely overpriced.
Erle Mon, 4 June 2018
Roberta Fri, 1 June 2018
we adore the charles, and...
Liked: the staff was lovely, the bed and linens perfect, and the overall ambiance sublime.
Disliked: left some socks in a drawer, and they were never found. also, the heavy, edgy paintings in the room do not communicate beauty.
Athena Thu, 31 May 2018