The Charles Hotel in Harvard Square Guest Reviews
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|1.5 miles from Cambridge centre|
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Anonymous Sun, 2 May 2021
Lory Thu, 15 April 2021
Convenient location for visiting Harvard.
Disliked: The air conditioning is turned off automatically in the middle of the night. No way to turn it back on. Too hot.
Anonymous Wed, 14 April 2021
Liked: The Hotel was a dream of mine to stay at ... plus we were going to visit grandkids after a year and 1/2 of not seeing them ( Covid restrictions). I thought I most assuredly booked a Saturday overnight on 4/10-11 , but once we got to hotel ( after 6 hour drive ) we were told we booked Fri 4/9-10 ! ( that was crazy b/c I made the reservation in 4/9 in Cortland,NY and we were not planning to leave until Sat 4/10 in the AM ...Once showing up to get our room we were told we missed our date and lost our total amount of the room . Very upset to say the least . I could not contact anyone from booking to explain this misunderstanding.. We had to pay Again at the hotel for the Saturday overnight ... most upsetting indeed . I am Mary Leary of Cortland NY and will never book through Booking.com again . I?ve passed the word along to friends as well . This was not a pleasant experience!
Disliked: Hotel is beautiful and bed comfy
Chris Wed, 14 April 2021
Liked: Great location
Disliked: Bedside lamp did not work
Paul Sun, 4 April 2021
Christiana Tue, 30 March 2021
Alexander Sun, 28 March 2021
Great location and very clean...
Liked: Great location and good facilities. Very comfy and very clean. The cocktails at Noir were fantastic, just had to walk down to get them!
Disliked: COVID protocols prevented any kind of room service (even leave at the door). When we did dine outside at Henrietta?s it took 30mins to be served drinks which came out after our food came out, so that wasn?t so great.
Daniel Wed, 3 February 2021
Carol Thu, 14 January 2021
Liked: Room, location were both good
Disliked: I did not get to see the gym nor did I eat in the restaurant except for breakfast.
Traveler Mon, 23 November 2020
Another excellent stay at the...
Liked: The front desk, valets and cleaning staff were attentive and friendly, as always! Valets in particular went out of the way to accommodate our large vehicle. We were able to order pickup from both of the excellent restaurants on site. Everything was clean with social distancing and masks required in all shared areas of the hotel. We felt safe and comfortable.