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The Charles Hotel in Harvard Square eeee
The Charles Hotel in Harvard Square, 1 Bennett Street, Cambridge, MA -(855) 329-0862
Area: Cambridge - Harvard - MIT
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BOOK ONLINE OR CALL - (855) 329-0862
4.45
HOTEL RATING: 
EXCELLENT
4.45 out of 5 (290 Ratings)
1.5 miles from Cambridge centre
BOOK ONLINE OR CALL - (855) 329-0862
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Hotel Description
Set in the heart of Harvard Square this luxurious Cambridge hotel combines classic New England style with award-winning dining elegant guestrooms and 24-hour personalised concierge services. Each of the rooms at The Charles Hotel in Harvard Square offers flat-screen TVs and DVD players. Guests can also enjoy free access to a nearby state-of-the-art fitness centre as well as the on-site library and wireless internet access. While staying at the Charles guests can take advantage of gourmet on-site dining options such as the vibrant jazz club the Regattabar. Classic New England cuisine is available at Henrietta's Table and rustic Italian dishes are featured at Benedetto. Popular area attractions including the famed Harvard University are only moments from the Charles in Harvard Square. A number of charming cafes shops and restaurants are also easily accessible. Boston city centre is a short drive away with on-site car hire services.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Business Center
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Sauna
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Massage
` Spa
` Dry cleaning
` Internet services
` Shoeshine
` ATM/cash machine on site
` Breakfast in the room
` Hot tub
` Library
` Heating
` Fax/photocopying
` Indoor pool (all year)
` Bikes available (free)
` Daily maid service
` On-site parking
` fitness center
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Car Rental
` Facilities for Disabled Guests
` Family Rooms
` Indoor pool
` Non-smoking Rooms
` Souvenir/Gift Shop

The Charles Hotel in Harvard Square Guest Reviews

Overall Average Score: 
Excellent (4.45 out of 5)

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5

Exceptional - 5 out of 5

Carole Sun, 18 October 2020

Exceptional

3.5

Good - 3.5 out of 5

Colleen Tue, 13 October 2020

Good

Liked: Comfortable bed & towels. The lights didn?t work in the room next to the bed and I couldn?t charge my phone there. The room was also very dusty. I had to take allergy me
Disliked: The lights didn?t work in the room next to the bed and I couldn?t charge my phone there. The room was also very dusty. I had to take allergy meds. I had no idea what floor Henrietta?s was, had to figure it out. I was seated outdoors for breakfast but it was cold and the waiter did t offer to put on the heater. I never got a coffee refill. The food was good, but the hash browns were greasy. I never got salt and pepper for my eggs. The shower was extremely slippery. I had to put a towel down. The thermostat did not work properly either. It did not function correctly. The room also smelled fishy; not sure if it was from the restaurant. I also thought the soaps were for men not women, they smelled like men?s fragrance. They should have had a proper soap for washing hands as Covid is around, not what was provided. There was no shop on site so I walked to CVS. That was disappointing. In the parking garage someone parked so close to me that I couldn?t open my driver door on day 2. I had to Climb over the seat and hurt myself as I have a hip replacement. That was very aggravating. Not a valet in sight in the garage.

5

Exceptional - 5 out of 5

Sofio Mon, 12 October 2020

Exceptional

4

Very Good - 4 out of 5

Herman Sun, 13 September 2020

great place, location and quality...

Liked: lobby, attention at check in, location

4

Very Good - 4 out of 5

Linda Tue, 8 September 2020

Great location for Harvard visit.

Liked: Fantastic location and huge rooms. Very clean, comfortable bedding.
Disliked: Due to Covid, they had very little in the way of services. Understood, but why LOCK the mini-fridge?? Just because you aren't stocking a mini-bar doesn't mean you have to lock the fridge so that guests are unable to keep their drinks cold. Also, the restaurants were closed.

0.5

Poor - 0.5 out of 5

Kristin Sat, 22 August 2020

Bad

Liked: Location. Rooms small but ok.
Disliked: Horrible service during Covid, actually non existent. No front door so if you have any disability don?t go! Under construction for the next few weeks. No frig or service of any sort. Have to special request everything. Staff unfriendly and uninterested. Food in restaurant was poor. Old rotisserie chicken no ice in the water which was like bath water from sitting in the sun. Wait staff nice but clueless. Would not stay here again.

5

Exceptional - 5 out of 5

Tristan Wed, 12 August 2020

Staff so friendly and accommodating!

Liked: Incredible restaurant choices in hotel!!!!

4

Very Good - 4 out of 5

Anthony Mon, 27 July 2020

Very good

4.6

Wonderful - 4.6 out of 5

Anonymous Wed, 18 March 2020

Superb

3

Pleasant - 3 out of 5

Mervyn Tue, 17 March 2020

Pleasant

Disliked: under construction and was not told this before booking. price too expensive due to construction

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The Charles Hotel in Harvard Square 1 Bennett Street, Cambridge, MA