Great location and comfortable room.

Liked: The room was comfortable, clean and perfect for a short stay in London. The location, just a short walk to the Tower of London and tower bridge was perfect. There were a number of tube stations around, taking you to different destinations. The bus tours were just down the road too, the bed was big and comfortable and the room was quiet, no noise from other rooms, which was something I find at other hotels.
Disliked: The breakfast wasn't the best to be honest. A lot of the menu was egg based and been someone who doesn't like eggs, it was either full English or full English. I had the full English on the first day and didn't eat the sausages as they seemed undercooked.

Exceptional

Superb

Very good

The staff make the stay...

Liked: A well run hotel in a convenient location (for us) with excellent staff and service.
Disliked: The place is old and ‘creaky’ but fairly well maintained.

A perfect place to stay...

Liked: Staff were so welcoming and helpful.Breakfast was superb
Disliked: The bed was slightly small and uncomfortable

very good location for London,...

Liked: great location!
Disliked: Breakfast was cold and not very nice.

front desk staff lovely, breakfast...

Liked: location and room
Disliked: one particular member of the breakfast staff was rude, abrupt and devoid of any ability to explain what was on offer for breakfast. breakfast was an hour late due to bank holiday but that wasn’t the issue the fact that the mediocre order taker was so rude was a problem.

lovely staff; conveniently sited hotel...

Liked: The staff were lovely, friendly, helpful & polite at reception & in the breakfast area.
Disliked: Bathroom had no extractor so the mirrors were constantly steamed up. Some plugs in bedroom were broken. One curtain was off rail so at 3am was woken by room lights from adjacent building coming on!