Exceptional

Very pleasant comfortable room.

Pleasant

Liked: Good value and a great location. Boulder City is charming and the downtown area is just lovely. We found it quiet.
Disliked: The bed was so hard. No free breakfast. And the bathroom is extremely small. Try to get a king with a kitchenette if you can.

Our room was well priced,...

Liked: Great amenities in room, Convenient location, and easy check-in after hours
Disliked: Although check in was easy, it would have been nice to meet someone in person when we showed up, so we could ask about any available rooms on the first floor. The morning we were leaving, we felt like we were being rushed out and it was a bit annoying. Half an hour before check out time, housekeeping knocked and I said to come back later and we?d be out by 11. Around 10:50, I was bring our stuff to the car and the hotel manager greeted me by the stairs and said he almost asked us if we needed to extend our stay. I assured him we?d be out by 11, my wife was just changing the baby before we leave. He then made another comment that they need people out by 11 so they can clean the room for the next guests. I?ve stayed at hotels before, I know how check outs work. He was kind, but it felt like he was rushing us out of the hotel. When we pay for a hotel, we typically expect to be welcomed to stay up until check out time, and are usually greeted kindly if we are 2 or 3 minutes late. To me, that kind of customer service goes a long way.

Excellent stay

Liked: The Chalet is very clean and comfortable, with helpful and kind staff. Definitely a great place to stay!

Very good

Liked: Very clean. Only issue was the hot water in the shower. Halfway through my shower, the hot water ran out. I can take cold showers but don?t like them. My wife had a lot of trouble adjusting hot water. Too cold them too hot

Superb

Exceptional

This hotel was very comfortable...

Liked: It was very clean, and the bed was very comfortable.
Disliked: There was for all intents and purposes no lobby, although it turned out we didn't really need one.