The Century House Ascend Hotel Collection

Where do I find info...

Liked: Nice hotel. Having trouble locating the booking I had on booking.com! Very difficult site to locate information on passed stays!
Disliked: Loved the property. Hate trying to pull up info on Booking.com for passed stays.

Nice hotel for an overnight...

Liked: The beds in this hotel are very comfortable and there are three pillows per bed! The room was a good size (fairly large) and there were plenty of towels. The front desk staff was friendly and helpful! The reception area offers infused water throughout the day and scented hot towels upon arrival to refresh your face.
Disliked: I stayed here last year and came back because of the outstanding homemade breakfast buffet! Unfortunately, this year has changed and while overall it is still a great offering for breakfast, many of the items are now commercially packaged items and there is not as much variety. Also, the hotel has seen it's glory days and the rooms need an upgrade as the wood is worn and there is not enough lighting.

would definitely stay here again!!

Liked: Right from check in it was a great experience. They had fresh baked cookies, water and ice tea! also little refreshing towels that were lovely. the decor was great and it had a real homey feeling. Fantastic breakfast. The chef was very welcoming.
Disliked: Our room had a few harmless little bugs from the moisture (earwigs)

Exceptional

Liked: Friendly and helpful staff. Clean and pretty room.

comfortable and convenient

Liked: location, bed comfort, esthetics, breakfast had gluten free option
Disliked: slight smell of an old building. Hoped that the breakfast (food) could be better.

Liked it

Liked: Grrrr8 breakfast
Disliked: Don't like hardwood floors. Tough on the knees doing my stretches

Exceptional

Great place for breakfast; terrible...

Liked: Front desk was very nice and understanding of concerns. Breakfast was very good, had good options and presented nicely. Bathroom was very nice. Enjoyable shower but was only modern update in room.
Disliked: The comforters were disgustingly urine and dirt stained, and while the front desk was apologetic about the issue, despite repeated efforts they couldn’t manage to find CLEAN linens. The bed already had hair on the sheets and the mattress liners weren’t even properly secured onto the bed. We ended up just using our own personal blankets. Obviously they gave us an older room not updated, so that was a major disappointment as the walls had scuff marks and wear and tear and was old and dated. Very small tv if that’s important to you, wasn’t to me but something to be aware of. I understand that since we booked third party and was a one night stay, they were less inclined to give us an updated room but still left a sour impression. Beds aren’t super comfortable but acceptable.

Impressed by the friendliness

Liked: Friendly, easy access
Disliked: Stairs to lobby, better signage to the ramp