The Castle Hotel

Exceptional

Went for a short break...

Liked: Very polite staff.Lovely gardens.Cosy.Great food.

Passable

Liked: evening Meal
Disliked: The accommodation

Exceptional

Very good

Fantastic stay with brilliant service

Liked: Evening meal was exceptional and good value

Lovely Location

Liked: Location was amazing, the hotel really stands outBreakfast was good if a little expensivestaff were great and friendly
Disliked: The rooms sliding window would shake when windy and was quite noisy (rm3) we stuck some packets of tea bags in the side to stop the rattle!Bath location is interesting, prob could of fitted it in the actual bathroom if they tried to refit this roomBed and pillows were uncomfortable we both hardly slept and room was hotMy husband had fish and chips, peas were stone cold! told staff and could of had replacement but already started to eat before staff become available to tell them, would of liked the offer of money off the bill but no offer was made.other people were complaining of the food but not informing the staff (British stereotype) maybe introduce a survey at breakfast as people don't like to complain but not everything is ok with the food here.apart from this would come again if they work on the food

Lovely hotel but probably best...

Liked: The location, the building and the gardens
Disliked: Lovely location and building and the staff were pleasant enough but did not seem to know quite what to do with me as a solo female traveller (NB: this is a review by Mrs P). Issues were minor but noticeable eg I was on the top floor (no lift) but was offered no assistance with my baggage. Not a huge deal until I overheard the offer being made to others. Similarly, I booked an additional dinner and breakfast but was not told where to go or how the service worked for either and had to ask both times. The contrast with the treatment of the four males at the next breakfast table was, let us say, rather obvious.

Very good