Superb

Pleasant

Liked: Location was great and staff was very friendly.
Disliked: The room was small and there was a whole in the closet and small roaches. Also, due to Covid, there's no room service and it would've nice for them to provide more towels and coffee, without having to ask for it.

Exceptional

Very good

Definitely recommend this property. The...

Liked: Location was perfect! It was our first visit to SF. Easy to get to everything we needed. Staff was so welcoming and helpful. Even with the covid restrictions, they were very accommodating.

Exceptional

Liked: Very close proximity to everything including China town and shopping.
Disliked: The room was comfortable and well maintained.

Liked: Staff is wonderful place is cozy and inviting. Great massage soap too!
Disliked: Nope.

Perfect.

Comfiest hotel beds ever!

Liked: Staff were very friendly and always on hand to help, rooms are clean, modern and have very cosy bedding.
Disliked: Felt there could have been a miniature fridge in the room.