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AustraliaThe Carlton Guest Reviews
Overall Average Score:
Okay (2.95 out of 5)
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Maria Sun, 6 July 2025
Terrible. 10 minutes was enough....
Liked: Nothing. It was bad I couldn't stay there because it was dilapidated and I felt unsafe.
Disliked: It was insecure, bolt on door dodgy. Window wouldn't shut. Carpet had been clawed up and dirty with hair on it. It felt very unsafe to stay there alone. When I complained I was batted away. 4 stars!!! What a joke. Except I'm out of pocket and couldn't get a refund or apology.
Victoria Sat, 5 July 2025
Exceptional
Kemp Wed, 2 July 2025
Passable
Lubo Wed, 2 July 2025
Very good
Anonymous Sat, 28 June 2025
Would be happy to stay...
Liked: Excellent location for access to the town and railway station. Shops, restaurants and takeaways very short distance away.
Disliked: Television didn’t work too well and the bathroom was looking a bit tired, ie paint missing off the skirting boards and the sink was cracked. Simple fix that would really lift the room.
Steve Thu, 26 June 2025
Pleasant
Liked: Room was spacious and tidy.
Disliked: Damaged windows in bedroom and bathroom needs replacing for colder months.
Richard Mon, 23 June 2025
Very good
Liked: The bed was comfortable. Large ensuite bathroom. Very quiet. Clean. Some parking, very satisfied for the price
Jonathan Mon, 23 June 2025
Good
Dzintars Sun, 22 June 2025
Worst one so far.
Liked: Nothing!
Disliked: Run down place with wallpapers peeling off. Sink tap dripping constantly and impossible to close it, drives you mad listening to that all the time. Sh*t pipe next to a window so loud that you know when someone has flashed the loo!The worst place I have stayed ever. 🤢Hotel? Far from it. Would probably suit a brothel.
Anonymous Fri, 20 June 2025
Uncomfortable
Liked: Room 20 was quiet9
Disliked: 1 a ledge on top of the bed head stuck out and hurt our heads when we tried to lean against the bed head to read or watch tv2 there were only 3 thin and flabby pillows on the double. bed. We were given another. They were too thin to fill the gap underneath the protruding ledge on the bed head.3 the bedside lights were sited about 5 feet high and impossible to read by. The switches for them were set into the wall above the tall behead. My switch on the l/hand side of the bed was positioned as high as the other but set 6 inches away, so I had to stand up out of the bed to turn the light off.4 the small opening window in the bathroom is impossible to close5 the batroon door couldn't close. It needs some wood planed odd the top, and it swings closed all the time, catching you if you are T the sink. The sink waste was corroded with flaking chrome and no waste plug.5 the lighting in public areas like corridors was extremely dim, and as the carpets were a very dark navy blue pattern I had great difficulty seeing my way up the steep narrow stairs to the bedroom level.6 there were no water glasses in the room or bathroom. When I asked for some I was told none of the rooms had them and was offered a wine glass. But there was one in a fitted holder in room 19, my sisters room.
