The Carlton Guest Reviews
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Write a review
Randall101 Fri, 25 July 2025
Superb
Anonymous Thu, 24 July 2025
Bad
Liked: easy location
Disliked: the ceiling leaked right over my bag so my clothes along with the carpet got soaked, the bed was broken quite bad, even the pillows were rubbish, I did mention it in the morning and was told, i should of reported it the night before and they would have moved me, the last straw was the ceiling leaking as that happened during the night and ruined the clothes I was going to wear that day, this was the first time staying here and would personally would never stay there again, no customer care what so ever!!
Derek Tue, 22 July 2025
Great value + ensuite
Liked: Ensuite great, room good size, tv great.
Disliked: No staff there but communication by phone ok
Simon Mon, 21 July 2025
Good location for the event...
Liked: The room was airy with comfortable bed
Disliked: Was expecting a hotel but was more of a room to let
Richárd Sun, 20 July 2025
Exceptional
Michael Wed, 16 July 2025
Superb
Liked: Room ok
Anonymous Wed, 16 July 2025
I need my refund asap
Disliked: Arrived to a filthy room, rude staff yelling over check-in, wish could post the recording here but will do in social media.Completely unsafe and unprofessional. Avoid this place at all costs—don’t book
Anonymous Tue, 15 July 2025
Bad
Liked: Maniger is not honest he charged me again and told me to send money back till know I didn't receive
Wonderer Sun, 13 July 2025
Great stay
Liked: Have stayed previously, easy check in procedure, clean room, nice and tidy, comfortable bed, great night sleep, close to amenities
Louise Sat, 12 July 2025
Would chose somewhere different next...
Liked: Nearby family who we were visiting
Disliked: Very shabby and dirty, toilet dirty and sheets had hair etc. carpet dirty also. They cleaned the room after I messaged them about it.