The Capsule Hotel

Grate place to stay

Liked: How clean bath rooms and kitchen were
Disliked: Couldn't find anything for the price you paid to be central to everything dat the city had to offer you can't complain !!!!!

Exceptional

Sydney's The Capsule Hotel

Liked: I don't reside in Sydney, but I often go there for entertainment, so The Capsule Hotel is affordable and conveniently located in the central business district. This was my third stay
Disliked: No complaints

Very good

Bed is good, the rest,...

Liked: The capsules itself were great
Disliked: The overall cleanliness wasn't the best, as was the customer service. The bathrooms weren't cleaned regularly, and the fact that the front desk wasn't open 24/7 or at least more attentive to customer needs was a complete disappointment.

Good

Exceptional

Superb

Liked: Friendly, helpful staff; close to plenty of shops, restaurants, sites, and local transportation; clean, well maintained rooms, capsules, and bathrooms; wifi worked well; awesome high flow shower heads

The Capsule Hotel is an...

Liked: The capsules are a decent size, private and mattresses are comfortable. Multiple unisex showers and toilets available on each level. Locker size in A and C rooms are very decent. Good allocation of fridges and freezers for supplies.
Disliked: Unfortunately the lift was broken during one of my stays and the reception level is three and majority of capsules are on levels four and five. Impossible for accessibility impaired people. Made check in and check out with baggage very very difficult. Zero flexibility on moving bookings and staff are not lenient at all, very strict on policy and lacking compassion. Kitchen only has toaster, kettle and microwave so not suitable for making any meals.