The Canterbury Hotel Guest Reviews
Write a review
Write a review
Abby Sun, 6 July 2025
Great cosy hotel, near the...
Liked: Friendly staff, great breakfast and great location.
Disliked: Nothing
Keith Sat, 5 July 2025
Highly recommend this property, couldn’t...
Liked: Good location, friendly staff
Disliked: N/A
Shama Thu, 3 July 2025
Very good
Liked: Nice place
Nick Tue, 1 July 2025
Good food, good location. Friendly...
Liked: It was clean and comfortable, staff were friendly. Good buffet style breakfast. Good location for the city and Kent County Ground.
Disliked: No air conditioning, they supplied a fan. To be fair the temperature was 30°
Nina Tue, 1 July 2025
Thank you
Liked: Very friendly, good breakfast, very close to the centre, and lovely to have a pool! They were also accommodating with storing our bicycles.
Disliked: The room was a bit hot - but we were staying during a heatwave. The room also had a had a fan which helped.
Carl Mon, 30 June 2025
Great value
Liked: Location, secure parking and facilities
Disliked: All ok
Tracey Sat, 28 June 2025
Comfortable Room, Excellent Breakfast, Convenient...
Liked: We stayed in the four-poster room and found it very comfortable for our 4 night stay. Large room and bathroom, plenty of mirrors and good lighting. Breakfast was excellent, with fresh, high-quality ingredients and plenty of choice.The pool was a lovely treat to come back to after a big day out.It’s about a 15-minute walk to the centre of Canterbury, and having on-site parking was a real bonus.The only minor downside was that the room was quite warm, and there’s no air conditioning—though this seems common in the UK. Being on a main road, there was a bit of traffic noise when the windows were open.Overall, we were very happy with our stay and would definitely return. The staff were also exceptionally friendly and helpful.
Daisy Sat, 28 June 2025
Pleasant
Liked: Room size was good and the staff were nice.Tasty breakfast
Disliked: Pool had no chlorine and flooring on way to pool is very slippery. I actually slipped over.Bed was very squeaky
Sara Fri, 27 June 2025
Disappointed as hotel is good
Liked: Good value, breakfast was plentiful and tasty. Staff on arrival were very helpfulBed was comfortable
Disliked: Morning manager was very rude stating can’t you see the pool is being serviced? How could I have seen the pool I went straight to reception as instructed to ask to use the pool. I didn’t expect to be spoken to like a. Idiot or need do defend the fact I was not made aware the pool would be closed. We booked the hotel because it has a pool.
Foord Fri, 27 June 2025
Lovely staff, great location all...
Liked: The breakfast was really good, it had a good selection to choose from
Disliked: Nothing