The Burlington Hotel Guest Reviews
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Write a review
Katrina C, Par. Cornwall Sun, 11 August 2024
This hotel reminds you of Fawlty Towers. It's very dated. Unfortunately our stay was not the most comfortable as there were springs sticking up in the bed. Luckily with the warm temperatures we were OK sleeping on top of the duvets. The rooms have everything you need. Tea/coffee, towels, soap etc however there were several cobwebs hanging from the ceiling and above the doors. On arrival we asked about the food service and were told the restaurant opened at 6.30pm. We were never told that you had to order your evening meal at breakfast time (not quite sure how this works if check in is at 2pm); needless to say we did not have an evening meal as we were told when asking for a menu during the day that it was "too late to order"; I only went down for breakfast on the second day, and sadly it was awful - eggs not cooked properly, bacon that had clearly been sat for a while and the toast was like rubber. It's such a shame as the staff were all really lovely and welcoming, but this hotel is outdated and my personal experience was not a good one.
Liked: The staff, and the location.
Disliked: Beds, breakfast and cleanliness.
Gillian Tue, 22 April 2025
NEVER AGAIN
Liked: nothing
Disliked: Cold damp room, all of our clothes were damp, window wouldn't close, room was cold. A Kebab had been left on the stairs and was there for 2 days until we told reception. They did move us to another room which was slightly better. The reception gave us a heater for the room which made it warmer. My partner found used syringes in the car park and reported them to reception.
Banka Tue, 22 April 2025
Very good
Graham Tue, 22 April 2025
Very good
Tammie Mon, 21 April 2025
Superb
Liked: The staff were lovely
Disliked: The bed was not very comfortable
Rachael Mon, 21 April 2025
Exceptional
Mark Sun, 20 April 2025
Bad
Liked: The rooms absolutely smelt
Disliked: Everything
Mikr Sun, 20 April 2025
Too cold
Disliked: Place is freezing cold I booked for 3 nights left after one shame
Shaun Sun, 20 April 2025
Very good
Jason Sun, 20 April 2025
Very good
Brian Sat, 19 April 2025
Exceptional
Liked: Just booked again for my 6th visit and as usual I am very well looked after the staff are amazing the food is really good and I have no complaints at all