The Burgundy Hotel Tapestry Collection by Hilton

Poor experience on Burgundy Hotel...

Liked: The room is big and well organized. Comfortable and house keeping is excellent
Disliked: 1) There is no boiling pot to be able to prepare Tee2) The shower water is not warm ,. Reported 3 times to front disk andgot promises without repairing it3). No tooth paste and no tooth brush4) no foot silipary in the bathroom.5) During Chek in front disk employee treetment was not good. Two bottle of water provided freefor the guest. I called front disk to get additional with cost! Instead of sending room service,. She instructed me to come down to get it.5). No helper for gest to carry the baggage6). Additional charges applied on my cridit card after checkout7) on Saturday,. Restaurant cook was late for one hour,.

Exceptional

Exceptional

Superb

Exceptional

Liked: We had to leave very early in the morning due to bad weather to come into the area. We live 3 hours away and needed to make sure we got home safe. Unable to eat breakfast due to this. Pool area looked beautiful. Staff very professional and kind.
Disliked: I love a tub, but did not want to pay extra for tub.

Pleasant

Liked: The hotel location and rooms
Disliked: My fireplace did not work

Exceptional

Liked: na

Exceptional

Exceptional