The Bull Hotel; Sure Hotel Collection by Best Western

The quality of the hotel and room was comfortable and relaxing. The restaurant was full - we found the service at the bar for food, to be what one would expect at a restaurant. Food - well presented and delicious. I would recommend parking cars close to the hotel for ease of access and security / larger quilt on the double bed / full length mirror in room. Most definitely will stay here again and have recommended to friends.

Liked: Every staff member provided excellent customer service at just the right level of efficiency and friendliness.
Disliked: Clear directions on the website to warn people of the one way system - not so easy to get to for a motorist unfamiliar with the town.

Nice hotel.

Liked: Location and the hotel itself was lovely.
Disliked: Our room 114 was quite dark. Not much natural light, our room faced a wall. Staff emptied all the glass bottles from the night before TWICE & VERY early waking us up. Wasn't happy as we wanted a lie in.

Great location if you can...

Liked: Location right in centre of city. Room was lovely, great shower. Hotel was lovely and staff really helpful. Great to have a free car park
Disliked: Trying to find access into car park was awful, had to ring hotel three times for directions. Hotel was really hot, thankfully there was a fan in wardrobe as air conditioning wasn’t working. Breakfast was very limited and if I’d known I would have got breakfast elsewhere. Advertised as having pastries but none there when I went in at 7:30am.

Exceptional

Liked: The hotel decor was outstanding Location was brilliantAll staff polite and engaging Car park a bonusVery good valueWill definitely be back
Disliked: Toilet system in room temperamental Key code to lobby toilets difficult without glasses on

Pleasant

Liked: Great breakfast, good location and lovely staff.
Disliked: The room was very very hot which meant that I didn't get a good night's sleep.

Great hotel and we had...

Liked: The hotel was lovely. Staff were friendly and professional.
Disliked: The only thing was a very noisy fan in the bathroom

Exceptional

Very good

Liked: spacious and clean room. It looked like a historic hotel, with antique furniture in the hallways and other areas. Very good location.
Disliked: It was very hot and maggy day. Unfortunately, there was no air conditioning.

Good

Did the job. A reasonably...

Liked: Great location. Breakfast was very good. Freshly cooked, good ingredients.
Disliked: Air conditioning was not brilliant.