The Buckingham Hotel

Superb

Liked: Super friendly staff. Great location.
Disliked: The safe was not working.

The hotel is not near...

Liked: The view was the best part And I liked the access to the guest lounge even though the coffee and “breakfast” was mediocre.
Disliked: decor was austere and the “minibar” silly. Coffee could have been better and the ultra processed food breakfast.

Great Hotel to Enjoy the...

Liked: Brilliant location, with a breathtaking view of Chicago's most iconic skyscrapers — and as a bonus, a perfect angle on the "Batman" building (the Board of Trade).The room was spacious and exceptionally clean — probably one of the cleanest hotels we’ve stayed at in the U.S. No stains on the sheets, no crumbs, nothing unpleasant. The bathroom was spotless too.Continental breakfast was included, and honestly, it wasn’t bad at all. We usually had oats, coffee, and some pastries.The staff was polite and professional, and the beds were very comfortable.
Disliked: Not much to complain about, but a few small things:First — the parking. While we were driving up from Florida, we weren’t sure if the hotel had parking at all or if we could even stop to unload our bags. It was a bit confusing.My wife ended up using SpotHero and booked a space in the building’s underground garage — which turned out to be cheaper and more convenient than going through the front desk.Another odd issue — the elevator system. As others have mentioned, to get from the parking garage to your room, you have to take three different elevators. A bit of a hassle with luggage.Lastly, the security/card access system is not very intuitive. There are gates before the elevators, and if you don’t scan your access card just right, an alarm goes off. You also have to carry two separate cards — one for the gate and one for your room.It all seems to be a result of the building originally being designed for offices, not a hotel.

Very good

Up in the clouds, in...

Liked: Quiet and oh so peaceful! Great bedding and lovely bath to soak in after full day of walking/touring. Staff were welcoming and accommodating.
Disliked: Can’t think of anything o didn’t like!

will not return, not worth...

Liked: location
Disliked: desk staff was absent so had to go back several times, they had no normal television, only streaming that you had to sign into, so couldn't get the news. and the worst is they put a hold on my credit card, when I called twice to ask to have it removed, manager was rude said it was the credit card company. It was not, called them as well it was never removed, having to wait the 30 days for it to fall off. Given that the cost was 50percent higher than other hotels locally, but chosen because my meeting was in the building, expected better for a 400 one night stay. The room was just average.

Very good

Hidden Gem

Liked: Location. View was extraordinary. Room was very clean and comfortable
Disliked: Nothing

Great stay at The Buckinghaml

Liked: The front desk personnel were extremely helpful upon our arrival at 9 p.m. when we called.saying we couldn't find the hotel entrance. Hint: Follow the white lighted patio area from the Taureax Restaurant until you reach the horse sculpture. Our room was large, clean, fresh, and comfortable. Slept great. The virew from the 40th floor was fantastic. We could see both the sunrise and fireworks at the Navy Pier. Great stay! We would definitely return.
Disliked: A welcome addition to breakfast would be more fresh fruit and plain Greek yogurt in addition to the many sugary choices (and stevia packets too). :)