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The Brown Palace Hotel and Spa Autograph Collection eeeef
The Brown Palace Hotel and Spa Autograph Collection, 321 17th Street, Denver, CO | Area: Downtown Denver
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4.5
HOTEL RATING: 
EXCELLENT
4.5 out of 5 (201 Ratings)
0.4 miles from Denver centre
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Hotel Description
The welcoming atmosphere and elegant surroundings at this historic landmark hotel are what make an impression on Our guests staying at the Brown Palace Hotel and Spa Autograph Collection A Marriott Luxury & Lifestyle Hotel. This nine-story icon opened in 1892 and has been a luxury hotel ever since. Denverites are proud of the landmark building and consider it one of the city's gems. The 241 accommodations are furnished in keeping with the hotel's Victorian heritage with a nod to modern tastes and conveniences like free Wi-Fi. There are sumptuous robes and high-end toiletries. The Spa at The Brown Palace is renowned so indulge in a treatment. There's a business center and a fitness room on-site. There are six restaurants to explore and a traditional afternoon tea is offered. Pets are welcome and parking is available both for a fee. The Brown Palace Hotel and Spa is located in the heart of Denver's downtown. It's one block to Sixteenth Street Mall with 12 blocks of eclectic shops and restaurants. It's a five-minute walk to the stately historic State Capitol whose architecture mimics that of our nation's capitol. Take in a show at the world-class Denver Center for the Performing Arts 10 blocks away. Denver International Airport is a 25-mile drive.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Tour Desk
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Massage
` Dry cleaning
` Internet services
` Spa and wellness centre
` Shoeshine
` Non-smoking throughout
` ATM/cash machine on site
` Breakfast in the room
` Bridal suite
` Gift shop
` Hiking
` Cycling
` Heating
` Fax/photocopying
` Ticket service
` Luggage storage
` WiFi
` Private check-in/check-out
` Special diet menus (on request)
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` Private parking
` Accessible parking
` Secured parking
` Daily Housekeeping
` Paid WiFi
` Kid meals
` Street parking
` Parking garage

The Brown Palace Hotel and Spa Autograph Collection Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.5 out of 5)

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4.5

Wonderful - 4.5 out of 5

Wilkie Mon, 11 November 2019

Superb

4.5

Wonderful - 4.5 out of 5

Lee Thu, 7 November 2019

Nice historic hotel with legendary...

Liked: Historic huge atrium. Have to see to believe. Several Presidents have stayed there.
Disliked: parking is expensive, but you can find a inexpensive parking two blocks away.

1.5

Poor - 1.5 out of 5

Kenneth Thu, 31 October 2019

Poor

Disliked: TV did not work. After 6 minutes on hold for Front Desk, I went back down and asked for engineering to fix. Had dinner at Ship Tavern (Frank was great; 58 years at the Brown!) instead of room service so I could watch the World Series. Checked back at the Front Desk before going back up and was assured TV was working - it was not. Another interminable hold, another trip back down, another visit from engineering. Finally got to watch the game. Took six minutes for "hot" water to show up (Room 631) for a shower in the morning. Now I understand why the Brown was the lowest price room near downtown last night (less than the Holiday Inn Express). PS - I am a member of the Churchill cigar club.

0.5

Poor - 0.5 out of 5

James Wed, 30 October 2019

Overpriced and NO WATER!

Liked: I?ve always enjoyed the Brown Palace. It?s a unique and historic hotel. I always enjoy the lobby bar and the Ship Tavern. Rooms are typically modernized and comfortable.
Disliked: Although never disclosed by the property, this hotel is evidently still using the well it Doug prior to opening back in the 1880s or whatever. This is now causing serious and repeated problems. This time, when I woke in the morning the toilet was full of disgusting brown water (Brown Palace, get it?). Shortly after that Evidently this means the old well now sucking dry. Had no ability to use the toilet or shower. This was problematic for my morning business meetings. Eventually the agreed to cancel my second night reservation and refund my prepaid reservation. (They offered only non-cancelable reservations, both through Booking.com and on their own website.). We moved to the nearby Grand Hyatt, which, though lacking in historic charm, had excellent facilities (including running water!) at about half the cost of the BP.

4.4

Excellent - 4.4 out of 5

Anonymous Mon, 28 October 2019

Fabulous

3.5

Good - 3.5 out of 5

Anonymous Wed, 16 October 2019

Overall my stay was nice.

Liked: I liked the breakfast, the eggs and fruit were good and the service was good. The staff gave some comps because my room wasn?t ready when I got there.
Disliked: My room could have been ready when I got there.

4.6

Wonderful - 4.6 out of 5

John Wed, 16 October 2019

Superb

5

Exceptional - 5 out of 5

Dagmar Mon, 14 October 2019

Exceptional

Liked: Style, class, attitude
Disliked: Our room was a little cold (corner room - heating did not quite manage)

4.6

Wonderful - 4.6 out of 5

Gary Wed, 2 October 2019

Superb

4.6

Wonderful - 4.6 out of 5

Jill Tue, 24 September 2019

Other than the disappointment in...

Liked: We loved the service!!! Everyone from Bellmen, concierge, to all of the wait staff in the restaurants and lobby service was superb!! The Lobby music was fun and relaxing and we laughed at the "Snoopy" dance! A beautiful building with such wonderful history.
Disliked: The ceiling fan didn't work without a horrible squeal, the lights on the bed were out. The alarm clock was blinking and requested to have reset. The bathroom wasn't very clean, nor carpet. There was a pill on the floor, plastic pieces from a mans dress shirt on the carpet and other pieces of lint, etc., you could tell the carpet had not been vacuumed properly. Outside our room was the housekeeping closet, which the door had been left open many times during the day and evening, glasses in hallway not picked up, carpet in front of our room and hallway to elevator was never cleaned in the three nights we were there and housekeeping was very loud on Sunday morning in hallway.

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The Brown Palace Hotel and Spa Autograph Collection 321 17th Street, Denver, CO