The Brown Palace Hotel and Spa Autograph Collection Guest Reviews
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Marcy Thu, 12 September 2024
Passable
Liked: The location was good.
Disliked: Being ignored by valet. The shower door was very small to get in it. Housekeeping did not turn down the room Saturday morning. Needed an in room microwave. We did not receive breakfast or information on how to order breakfast. Overall very disappointing for money. Will definitely not return.
Candace Fri, 6 September 2024
Had to switch rooms. And...
Liked: NA
Disliked: NA
Anne Thu, 5 September 2024
Beautiful place great amenities and...
Liked: Beautiful staff was great. Loved the access to restaurants and bars right in the hotel. Room service was impeccable
Disliked: The bathroom was extremely small, one of the smallest I’ve ever encountered even through my European travels
Culver Tue, 27 August 2024
I did not appreciate an...
Liked: The valet service was delightful with attentive, gracious human beings, thank you!
Disliked: The phone in our room was not working, (so no room service,etc.), the counter tops were dusty, there was a charge for WiFi, room service came at 5PM, there was 1 robe for a double bed room with 2 people, the concierge was not present
Jack Wed, 21 August 2024
Great place, expect some challenges...
Liked: wonderful history which is why we were there
Disliked: our bed light did not work. Our ceiling fan made clicking sounds and louder if faster. Worst situation was the hot water for the shower took at least 10 minutes to get hot...no one expects that for a luxury hotel.
Allison Tue, 20 August 2024
Exceptional
Darcy Tue, 20 August 2024
Lovely place and location. No...
Liked: Breakfast was amazing and Ellyngtons was lovely. I deeply appreciated how they were able to sub for gluten free. I loved the espresso maker in my room and my robe. I wish I could have experienced more amenities while there.
Disliked: The layout of the rooms on the floors are a bit confusing, such as the numbering is all over the place. Due to construction downtown, it was very hard to get into. But there really was not anything about the actual experience that I didn't like.
Tina Wed, 7 August 2024
It was fancy and above...
Liked: Tour of hotel
Disliked: Price of standard room - you pay for atmosphere/prestige instead of space
Alexandra Wed, 7 August 2024
Highly recommend for honeymoon/ romantic...
Liked: We stayed here for our wedding night and just had the absolute best time. The staff at the tavern made us feel truly celebrated and left us with huge smiles.
Kuyang Wed, 17 July 2024
Exceptional