The Brooklyn Guest Reviews
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Write a review
Rosales Mon, 16 June 2025
Horrible treatment, the rooms would...
Liked: Rooms were spacious
Disliked: Front desk, customer service, no manager around, noise at night, elevator, location.
Makebva Sun, 15 June 2025
Bad
Joseph Sat, 14 June 2025
Very good
Chris Fri, 13 June 2025
Adequate but probably won’t be...
Liked: Location good for my visit. Close to train
Disliked: Not clean, no maid service at all, broken handles, moldy shower
Laura Wed, 11 June 2025
Good location, decent rooms, but...
Liked: Great location, kind staff, and nice-sized rooms. Beds and bathroom were clean.
Disliked: Pretty sure there are only two housekeeping staff and they were really helpful while we were there. However, I think they need to maybe hire more people. The floor doesn't look like it's been vacuumed in a while, and DEFINITELY not mopped this year. My socks were pretty freaking filthy after maaaaybe a couple hours walking around the room. I stayed in a basic room for one night and then moved to a junior suite with friends and the floor was just as dirty.
Rozland Wed, 11 June 2025
Terrible I had to seek...
Liked: I liked nothing about the property it was under construction, no clean, and I did not feel safe.
Disliked: My room was located on the first floor, and the lobby was under loud construction, which made the environment uncomfortable and unwelcoming.The room was outdated, the bed had visible stains, and the shower was dirty and broken.The door latch was nonfunctional, which posed a safety risk, especially as a solo female traveler.The front desk was behind bulletproof glass, further contributing to my concerns about the surrounding area and overall safety of the property
Pamela Sun, 8 June 2025
Very disappointing and deceiving.
Liked: Nothing..
Disliked: Very disappointed.. Overpriced for what it is, and not as described. First of all, there is no breakfast included and they only give you 2 bottles of water for the duration of your stay. We were missing half the bathroom doors, which made going to the washroom very uncomfortable if you want to keep some sort of privacy and dignity in your relationship. The water was either freezing cold or scalding hot, and our toilet ran randomly throughout the night. We were in suite 106, which was beside the kitchen on one side (not sure what the kitchen was for if there’s no food lol) and on an outside wall which had people hanging around drinking and talking until late into the night. We also asked for extra bedding, which was never brought to us. Overall? It was a roof over our heads for the couple of nights we stayed there and that was it.
Kornegay Sun, 8 June 2025
I’ll never book again
Liked: Nothing
Disliked: Everything
Benjamin Sat, 7 June 2025
Bad experience, poor value.
Liked: Not anything. It is not a good place to stay.
Disliked: Many things were broken. The room was unclean. The staff was evasive. They didnt not react to my questions or issues. Avoid this place. The pictures are dishonest. It is in much worse condition than it looks and the part of town is not good.It should offer the rooms at half the cost maximum.
Manish Wed, 4 June 2025
Disgusting Hotel
Liked: Nothing
Disliked: Hotel is poorly maintained staff not trained , lift makes terrible sound need repairs before it crashes it is in front of manufacturing plant all day you hear industrial sound we stayed on 2nd June to 3rd June for 1 night on room No 208 it was our worst experience can booking .com help us in getting refund or stop posting this property