The Brook Green Hotel Guest Reviews
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Write a review
Samantha F, Havant Mon, 14 November 2016
We stayed for one night to attend a concert at the Hammersmith Apollo. The hotel was situated a short walk from this venue and was easy to find. The staff at the hotel were very helpful and friendly - nothing we asked for seemed too much for them. We had our dinner in the hotel restaurant and the food was delicious. Would recommend this hotel to anyone. Will definitely visit again.
Liked: Very friendly and welcoming staff; the room was very clean and comfortable and had everything we required. The atmosphere at the hotel was really nice. The food in the restaurant was delicious.
Ann H, Fareham, visiting Eventim Apollo Thu, 3 December 2015
A lovely welcome; everything was excellent quality. Stylish room and individualistic - a great change from chain hotels. Our only negative comment would be the busy main road alongside.
Liked: Excellent quality.
Disliked: Noisy road.
Michelle K, Liverpool, visiting Eventim Apollo Mon, 7 September 2015
Great value hotel. We would recommend to friends and will stay again if we come to the Apollo Theatre - thank you.
Liked: Loved the room and the view over the Green was lovely. Despite it being on a main road and a Saturday night, the room was lovely and quiet. Duvet and pillows were great quality and staff were friendly and helpful.
Disliked: Had to wait 40 minutes for breakfast (lovely food) which normally would not have been a problem except that we had a train to catch at Euston.
Haiying Fri, 18 December 2020
Liked: The staff is very friendly and the service is excellent. I will book the hotel again next time and also recommend to others. Thanks for your service?
Janelle Sun, 6 December 2020
Lovely hotel with amazing staff
Liked: My partner and I stayed in the Suite (room 7). We absolutely loved it, the bath was HUGE, bed was very comfy and the added extras tea/coffee/snacks were a lovely touch. All of the staff were polite and attentive and the decor is lovely. We will be back
Paice Fri, 23 October 2020
Lovely stay, great location for...
Liked: Breakfast was lovely, small selection, but beautifully done. Staff were really friendly & helpful, the bedrooms were really comfortable and I've stayed in some places in London, but this was certainly the best stay I've had done there.
Disliked: Not a lot we didn't like tbh. Didn't get a chance to try the pub part as we had made plans.
Fiona Tue, 20 October 2020
Liked: Great find and perfect for where I needed to be . Lovely quirky room, good shower. I?ll definitely be staying again !
Disliked: Not much really ......on a busy road, but didn?t bother me
Jimmy Thu, 15 October 2020
Liked: The room and all of the staff were excellent. Check in lady was very kind and informative. Bar staff were friendly and provided a great service. The location of this hotel is perfect for anyone travelling to Hammersmith/Kensington/Shepherds Bush. Really great hotel with a sense of chic in its boutique design. Great eye for detail.
Disliked: The room was a little cold and we couldn't find a heating function. Facing the road, the traffic was a little loud. But this can't be helped - you are in central London!!
Jehan Tue, 13 October 2020
Harriet Sat, 10 October 2020
Liked: The room is beautiful, the bath is huge, and the breakfast in our room was top quality.
Disliked: There was a leak in the window due to heavy rain and the dripping was annoying, but at no fault of the hotel staff.
Amanda Fri, 9 October 2020
Liked: Excellent serviceFriendly staffCentral locationGood FoodRooms clean and comfortable
Disliked: There is nothing to dislike about this place
Jonathan Wed, 7 October 2020
Liked: Room was good, breakfast was just ok
Anonymous Sun, 27 September 2020
Night away..great location
Liked: Staff super friendly. Food was standard but large helpings. Room service was a plus. Shower was large and worked well. A/C was a bonus.
Disliked: Bed was uncomfortable and clearly was two beds pushed together making a ridge down the middle of the bed.Pillows were lumpy. No glasses in the room. Windows were grubby and blinds broken.