The Brook by Nightcap Plus

Very good

Exceptional

Very happy, and would diefinatley...

Liked: The staff were very friendly, Dinner was great. the atmosphere was really good.
Disliked: the lighting in the room, especially the bathroom could be a lot brighter. Also the drainage in the shower was not great.Very minor problems overall

Disappointing service

Liked: It was a convenient place to stay.It had easy parking
Disliked: The breakfast was very limited and poorly managed for me as a coeliac. We wanted to get away at 6am. Took some luggage to the car with my disabled husband and could not get back into our room to get the rest. There was no one I could contact to help until 7am. We had an 8 to 9 hour drive ahead of us. We were not impressed

Exceptional

Liked: Location was perfect, loved the breakfast, rooms were always tidy and clean and the staff were all so lovely and helpful!! Love staying there

Pleasant and we would stay...

Liked: We unfortunately had to leave too early to try the breakfast but with the dinner that we had it was exceptional and we’re very disappointed that we couldn’t hang around and try the breakfast. Highly recommend this to others. The staff in the hotel and in the restaurant were wonderful and happy. This makes for a wonderful experience.
Disliked: Very small this was an exceptional location staff for wonderful with a small oversight of a set of cakes still in the freezer from the previous people staying there. This did not impact on our stay and we enjoyed ourselves thoroughly. We would recommend to others.

Exceptional

Very good

Liked: late check in, neat spacious roon
Disliked: Did not realize breakfast was continental

Pleasant