Wish I could have stayed longer, to have time to use the restaurant and bar.

Liked: Friendly and helpful staff; comfy bed; nice coffee; very good location for shopping, food, art and music.
Disliked: Very small lift.

Ideal for attending concert event at Colston Hall and the Hippodrome. The added bonus of free parking and location near to the quay made it all the better. The quality of the room and the hotel in general was of a high standard and I would definitely stay there again when I next visit Bristol.

Liked: Great location; comfortable room; clean and well equipped; helpful staff; excellent value for money.

Friendly Helpful

Liked: Friendly Helpful staff. Upgraded as standard.
Disliked: One small thing & nothing to do with the hotel. Loud bar on the waterfront banging out music at 9:15 am on a Saturday.

Bristol Hotel at hub of...

Liked: See above please.And convenient cheap city centre parking with direct access to hotel floor.
Disliked: Excellent location in vibrant area. Large, comfortable bed in large well equipped room.Close to floating harbour, galleries, museums and S.S. Great Britain. Upgraded to river view after earlier booking request.

Exceptional

Liked: The staff were all very friendly and helpful.

Average stay in an average...

Liked: The location of the hotel to local bars and restaurants and within easy reach of Bristol Temple Meads train station. Staff were very friendly and heard no noise when in the room.
Disliked: The breakfast wasn't great, the bed was very soft and dipped in the middle. The lifts were slow and very small. The reception area for checking in was restricted by two large pillars. Generally the building that the hotel is in seemed very run down from the outside. Its been modernised but the old problems are still there under the surface.

Highly recommended

Liked: Staff were fabulous from the moment we walked in. We got an upgrade on our room and free drinks voucher because it was my partners birthday. A hotel is only as good as the people that work there and they didn?t disappoint one bit .

Exceptional

First class!

Liked: Everything was just as hoped for.
Disliked: The dining area for breakfast could have been bigger, but that?s about all I can think of that stops me giving it 10/10

Fantastic city centre location, modern...

Liked: Fantastic city centre location, with modern facilities and welcoming staff. This is a typical modern city centre hotel, a little more atmosphere and individuality than some. Right in the heart of the waterside, so great for a weekend break. Significant discount on the cost of the NCP car park next door was also very welcome.
Disliked: Nothing - as expected.

Exceptional