Wish I could have stayed longer, to have time to use the restaurant and bar.

Liked: Friendly and helpful staff; comfy bed; nice coffee; very good location for shopping, food, art and music.
Disliked: Very small lift.

Ideal for attending concert event at Colston Hall and the Hippodrome. The added bonus of free parking and location near to the quay made it all the better. The quality of the room and the hotel in general was of a high standard and I would definitely stay there again when I next visit Bristol.

Liked: Great location; comfortable room; clean and well equipped; helpful staff; excellent value for money.

Brilliant hotel and staff, is...

Liked: Fantastic location, near all amenities

Very good

Always a pleasure to stay...

Liked: Location is great Staff is mostly very helpful - normal to have a few that are having a rough day and cant hide their feelings!!Breakfast is quite good and offers a range to choose fromBar is small be very efficient and open to creations
Disliked: Bathrooms are smallA minibar would be very good addition to the deluxe rooms - at least!Can be noisy on weekendsResidents should get some preference for last minute bookings in the riverside grill. A table or two reserved over the weekend would not be a bad idea.New road layout is a nightmare if you are coming from the College Green side - obviously not the hotels fault!

very enjoyable.

Liked: location, staff friendliness, cleanliness, comfortable and classy rooms
Disliked: breakfast not included

Exceptional

Absolutely brilliant

Liked: Location was tip top close to everywere we need to be , will be using again next year ?All the staff were very polite and professional and helped us a great deal 100%
Disliked: Nothing

Pleasant

Liked: Friendly staff, clean and location
Disliked: Air con not working, so hot in room. Breakfast was a shambles, had to queue for over half an hour for a table. Bathroom far too small. Restaurant was expensive.

Superb

Very good