The Bradford Hotel Ascend Hotel Collection

For overnight good value for...

Liked: Value, location and staff was friendly. The rooms were okay Shower
Disliked: The a/c didn't cool the room very good, the curtains had worn spots, the bed was a bit uncomfortable. Breakfast was just okay. When we got to the breakfast area the eggs were almost gone no biscuits. I bagel left on the stale side, On up side coffee was good. When we left they just brought out eggs.

We ended up not staying.

Disliked: We ended up not staying more than 15 minutes. There was a leak making the floor wet in the bathroom. We asked for a refund and did not stay the night. The front desk apologized but could not refund the money but his manager would the next day. The next day we got another charge for the night not a refund. I had to call the manager personally. We did finally get both charges removed.

Very good

Good

Liked: Everyone was friendly, it was in a good area so close to everything, clean
Disliked: The toilet wouldn't flush in the first room we were put in then the second room the door was messed up so opening it took several tries each time. It definitely needs a little upkeep

Poor

Very good

Very good

Liked: Beds were very comfortable. Air conditioning worked great. Room was very spacious. Our room faced the freeway and we were afraid it would be loud, but we couldn’t hear inside the room.
Disliked: Seemed like the receptionist was running the whole place, so she wasn’t at the desk a lot. Poor girl. Breakfast was not good and nobody was available to refill missing items.

Bad

I’m so grateful that it...

Liked: The staff was super sweet