Name: The Borough Lancaster
Address: 3-5 Dalton Square, Lancaster
Telephone: 0800 031 8416
Rating: 4.25

An excellent hotel and restaurant...

Liked: The room was spacious, very comfortable, and the bed was huge! Lovely little touch regarding proper biscuits being provided (Exceptional shortbread) and a fan in the room that was necessary as the weather was very hot when I stayed. The separate bathroom was down a few stairs, but still within my suite - a large bath was provided as well as a very large shower. There was nothing cramped or confined - plenty of room to move around. The restaurant was very good, so much so that the colleagues I was meeting for my work visit to Lancaster chose to dine there on local reputation alone, not just my recommendation.
Disliked: Nothing really; there was no real noise form the pub/ restaurant below, and the food was excellent, especially the cooked breakfast (Proper sausages!) I have no comments that relate to 'not liking' anything about the hotel or my stay.

Stay here a couple of...

Liked: So close to the centre and good value for money. Breakfast is also fab.

Very good

Well located hotel.

Liked: Large comfortable room.
Disliked: Dinning room very dark.

Definitely stay again

Liked: Great stay and location

Exceptional

Excellent hotel offering outstanding service

Liked: Great restaurant on site serving a wide selection for breakfast, and offering a great evening menu with offers available particularly at the start of the week Sunday evening through and including Wednesday evening, e.g free desserts with meals ordered if table booked ahead.All the people that we interacted with were lovely and couldn't do enough to help. We have visited now a number of times when visiting relatives in Lancaster as it is in a great location in the heart of Lancaster.
Disliked: NOTHING. All the rooms we have had have been comfortable with new shower facilities although I know some rooms have baths if that is what you prefer. The room we had this visit was in the Town house, room 10 and we found this to be quieter than the rooms in the main building which we have had before above the Bar area. Some of the areas such as the toilets in the Bar could do with painting but this is just a very minor criticism.There is no Hotel carpark, but there are numerous carparks around the hotel. On our visit it cost £14 for 24 hours parking

Very good

Liked: Location, helpful staff, lovely room, good breakfast
Disliked: Nothing

Unclean!

Liked: The bed and pillows were comfortable, there was also a nice shower room.
Disliked: Cleanliness was poor, carpet had seen better days and needed a serious deep clean. A couple of stains on the bedlinen. Loads of coffee stains and sticky marks on the desk / coffee station. Only a tea bag thrown into a cup - no coffee or added extras such as a little biscuit (which was a surprised at considering the price!). All in all, needs a good clean and to be refurbished, feels like it may have been nice when first decorated but has become very shabby... however, this doesn't justify the lack of cleanliness.