The Blakely by LuxUrban Guest Reviews
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Write a review
Linda Mon, 21 July 2025
DO NOT STAY HERE
Liked: It has been shut down without any notice. Left us stranded on the streets of NYC.
Disliked: It has been shut down without any notice. Left us stranded on the streets of NYC.
Teresa Fri, 18 July 2025
Bad
Liked: Nothing. The hotel doesn't exist. I paid the full price in advance and booking.com will not give my money back
Disliked: The hotel doesn't exist. Customer service at booking not helpful and very hard to reach. Very unsatisfied with the experience
Adrienn Mon, 14 July 2025
The hotel was closed, and...
Liked: The hotel was closed, and none of the provided contact numbers were reachable.
Disliked: The hotel was closed, and none of the provided contact numbers were reachable.
Allport Sun, 13 July 2025
Bad
Liked: Are you serious??? The hotel has been shut down for five months. You took our money and allowed us to arrive in New York with nowhere to stay. A family with two children. Where is our refund?? Why didn't you inform us?? How can we ever trust Booking.com again???
Disliked: Hotel being shut down was pretty annoying. Not being informed and having to instantly book a last minute hotel in New York was something not very likable.Where's our refund??? Where's the communication??
Anthony Wed, 9 July 2025
Exceptional
Galina Sun, 6 July 2025
great value for money
Liked: No breakfast, the room is a bit shabby, you have to go and ask for the towels, but - the size of the room was big (very unusual for NYC) and the location was perfect!
Lorenzo Wed, 11 June 2025
Good
Warwick Sun, 8 June 2025
No review as no stayu
Liked: Paid for accommodation and not advised that had closed...All contact numbers given not in use no reply x emails....extremely disappointed.
Disliked: As above
Tracyetenerife Mon, 2 June 2025
Bad
Liked: We never stayed here as it was closed down..I had to go through my bank to get a refund as the property didn't reply to any correspondence!
Roberto Mon, 26 May 2025
Disorganized, damaged, old and unclean....
Liked: The only good thing are the location and the comfort of the beds
Disliked: The change us to the Washington by luxurban hotel. The hotel didn’t know about it. They gave us different rooms because it wasn’t planned properly. Bathroom and floor really messy, not good cleaning. The furniture damaged. You have to take two different elevators to get to the room, and it functions very badly. The hotel looks like not taking care at all. Also the bar/ restaurant by the hotel is too loud. Just one man was nice at the reception, the others treat as we have the problem with the reservation. They look really tired.