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The Black Swan Lee - Lenox Ascend Hotel Collection eee - (855) 338-9955
The Black Swan Lee - Lenox Ascend Hotel Collection, 435 Laurel Street, Lee, MA -(855) 338-9955
Area: Lee - Stockbridge
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BOOK ONLINE OR CALL - (855) 338-9955
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (540 Ratings)
1.6 miles from Lee centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
The Black Swan Inn Ascend Hotel Collection is conveniently located in the foothills of the Berkshire Mountains. The hotel is close to several area attractions and local points of interest like Tanglewood Music Festival Norman Rockwell Museum and Jacob's Pillow. The Berkshires is an area rich in outdoor recreational opportunities. Enjoy the sparkling Laurel Lake right in the hotel's backyard where you can go swimming fishing or boating. Several golf courses ski slopes and parks are close to the hotel. Stay with us and ski at Ski Butternut. Spend the day shopping for that must-have item at the Lee Premium Outlets. Relax with a delicious meal or cocktail at the Bombay Bar & Grill located on the premises and watch the sun set over the lake after a full day of activities in the Berkshires. Guests of The Black Swan Inn Ascend Hotel Collection are invited to enjoy amenities like free wireless high-speed Internet access and free local calls. All spacious guest rooms of this Massachusetts hotel are nonsmoking and are equipped with refrigerators Keurig coffee makers hair dryers irons ironing boards desks and cable TV. Some rooms feature balconies and whirlpool bathtubs.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Breakfast
` Free Parking
` Pets Allowed
` Restaurant
` Golf Course
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Water sports
` Fishing
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` vending machine
` 24-hour security
` Free Wi-Fi
` Game Room
` Daily Housekeeping
` English
` Hindi
` Spanish
` gift/souvenir shop
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Laundry services
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

The Black Swan Lee - Lenox Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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4.5

Wonderful - 4.5 out of 5

Alexander Wed, 29 June 2022

Superb

Liked: Great comfortable rooms just by the lake

4.5

Wonderful - 4.5 out of 5

Michael Tue, 28 June 2022

Excellent motel. We've been there...

Liked: They have a terrific Indian restaurant in the hotel, which is one big reason why I go back alot. And they have a fantastic free breakfast.

4

Very Good - 4 out of 5

Ulrike Sat, 25 June 2022

Very good

Liked: The view from our balcony over the lake was very serene.

2

Disappointing - 2 out of 5

Graeme Mon, 20 June 2022

Disappointing

Liked: The view from the terrace was pretty. The lake front rooms have a nice view.
Disliked: The was no partition from the adjoining room on the balcony. Other guests and their children were right outside the room?s balcony and made constant noise forcing us inside the room. The hotel advertised a full breakfast which did not describe the meager offerings. The hotel room was full of bugs. The location is great but there is a lot the hotel could do to improve including a ceiling fan on the balcony and some type of awning as the sun set is west and right in your eyes. The rooms also are dated and not attractive needing updating. Some steps from the balcony down to the lake would be great as stepping down to the lake from any of the rooms is impossible without a large detour. The front desk was unfriendly leaving an elderly woman to take her own suitcases, and disappears in the early evening.

5

Exceptional - 5 out of 5

Patricia Sat, 18 June 2022

Amazing

Liked: The whole experience! Room was big, clean and sitting on the porch outside my room looking at Nature was like having my own little piece of Heaven.

4

Very Good - 4 out of 5

Dawn Sat, 18 June 2022

Very good

5

Exceptional - 5 out of 5

Faizah Mon, 13 June 2022

Exceptional

3.5

Good - 3.5 out of 5

Terry Thu, 9 June 2022

cozy room; conveniently located to...

Liked: It was close to Lenox and Stockbridge and there was a nice man made lake in the back.Basic motel room decor; this is not upscale, luxury experience but we made our travel plans late and not much available. Breakfast was generous.
Disliked: The coffee machine in room was broken, no cleaning of room after first night stay and bathroom with sink outside of bathroom

3.5

Good - 3.5 out of 5

Aysha Fri, 3 June 2022

Good

3.5

Good - 3.5 out of 5

Patrali Tue, 31 May 2022

Good

Liked: loved the view! Great, helpful staff
Disliked: Very cramped rooms. esp for 4 people and pets.

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The Black Swan Lee - Lenox Ascend Hotel Collection 435 Laurel Street, Lee, MA