The Black Swan Lee - Lenox Ascend Hotel Collection Guest Reviews
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|1.6 miles from Lee centre|
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Alexander Wed, 29 June 2022
Liked: Great comfortable rooms just by the lake
Michael Tue, 28 June 2022
Excellent motel. We've been there...
Liked: They have a terrific Indian restaurant in the hotel, which is one big reason why I go back alot. And they have a fantastic free breakfast.
Ulrike Sat, 25 June 2022
Liked: The view from our balcony over the lake was very serene.
Graeme Mon, 20 June 2022
Liked: The view from the terrace was pretty. The lake front rooms have a nice view.
Disliked: The was no partition from the adjoining room on the balcony. Other guests and their children were right outside the room?s balcony and made constant noise forcing us inside the room. The hotel advertised a full breakfast which did not describe the meager offerings. The hotel room was full of bugs. The location is great but there is a lot the hotel could do to improve including a ceiling fan on the balcony and some type of awning as the sun set is west and right in your eyes. The rooms also are dated and not attractive needing updating. Some steps from the balcony down to the lake would be great as stepping down to the lake from any of the rooms is impossible without a large detour. The front desk was unfriendly leaving an elderly woman to take her own suitcases, and disappears in the early evening.
Patricia Sat, 18 June 2022
Liked: The whole experience! Room was big, clean and sitting on the porch outside my room looking at Nature was like having my own little piece of Heaven.
Dawn Sat, 18 June 2022
Faizah Mon, 13 June 2022
Terry Thu, 9 June 2022
cozy room; conveniently located to...
Liked: It was close to Lenox and Stockbridge and there was a nice man made lake in the back.Basic motel room decor; this is not upscale, luxury experience but we made our travel plans late and not much available. Breakfast was generous.
Disliked: The coffee machine in room was broken, no cleaning of room after first night stay and bathroom with sink outside of bathroom
Aysha Fri, 3 June 2022
Patrali Tue, 31 May 2022
Liked: loved the view! Great, helpful staff
Disliked: Very cramped rooms. esp for 4 people and pets.