The Black Swan Inn Ascend Hotel Collection Guest Reviews
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Write a review
John Mon, 11 August 2025
Superb
Erika Wed, 6 August 2025
Good
Liked: Was a great hotel! Loved the Coffee machine and the lake front! Staff was very nice and room was clean.
Disliked: The bed was not comfortable.
Paul Tue, 5 August 2025
The room was comfortable with...
Liked: The view is beautiful, providing a relaxing way to read or just watch the geese or kayaking on the lake. The employees are very helpful. One of your employees called "Rocky" invited me to have my breakfast despite the early hour of 5:45 AM. He even fixed the pancake machine for me. Employees like him make me want to return.
Disliked: The shower water was difficult to control the flow rate and temperature.
William Fri, 1 August 2025
Very poor
Maria Fri, 1 August 2025
Very good
Andrea Mon, 28 July 2025
Exceptional
Liked: Great location, great beach nearby, Michelle was so helpful and very nice
Disliked: It could use some updating but overall was kept clean and maintained
Eric Sun, 27 July 2025
Convenient location, decent place good...
Liked: Staff were friendly and welcoming. Facility was clean, breakfast was very good.
Disliked: Room did not have enough electrical outlets - no place to plug in my phone on one side of the bed and not outlet by the desk.
Elizabeth Sat, 26 July 2025
Very good
Liked: Room was comfortable enough. Nice little balcony overlooking the lake.
Disliked: Furnishings were a bit dated and there was a bit of a musty smell.
Willgren Sat, 26 July 2025
Nice little place, with a...
Liked: Great breakfast, quote and beautiful location.
Disliked: Nothing!
Dmitri Fri, 25 July 2025
Great stay in a exceptionally...
Liked: Spotless clean, nice quiet location on a lake.
Disliked: Breakfast options very limited.