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The Black Swan Inn Ascend Hotel Collection eee - (855) 338-9955
The Black Swan Inn Ascend Hotel Collection, 435 Laurel Street, Lee, MA -(855) 338-9955
Area: Lee - Stockbridge
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BOOK ONLINE OR CALL - (855) 338-9955
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (880 Ratings)
1.6 miles from Lee centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
The Black Swan Inn Ascend Hotel Collection is conveniently located in the foothills of the Berkshire Mountains. The hotel is close to several area attractions and local points of interest like Tanglewood Music Festival Norman Rockwell Museum and Jacob's Pillow. The Berkshires is an area rich in outdoor recreational opportunities. Enjoy the sparkling Laurel Lake right in the hotel's backyard where you can go swimming fishing or boating. Several golf courses ski slopes and parks are close to the hotel. Stay with us and ski at Ski Butternut. Spend the day shopping for that must-have item at the Lee Premium Outlets. Relax with a delicious meal or cocktail at the Bombay Bar & Grill located on the premises and watch the sun set over the lake after a full day of activities in the Berkshires. Guests of The Black Swan Inn Ascend Hotel Collection are invited to enjoy amenities like free wireless high-speed Internet access and free local calls. All spacious guest rooms of this Massachusetts hotel are nonsmoking and are equipped with refrigerators Keurig coffee makers hair dryers irons ironing boards desks and cable TV. Some rooms feature balconies and whirlpool bathtubs.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Water sports
` Refrigerator
` Fishing
` Heating
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` executive lounge access
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Free Wi-Fi
` Game Room
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Hindi
` Spanish
` Non-Smoking Rooms Available
` gift/souvenir shop
` Sofa
` carbon monoxide detector
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Outdoor recreational features
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Clothes drying rack
` Pets allowed (charges may apply)

The Black Swan Inn Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Jen Sat, 23 March 2024

Superb

Liked: Love the lake view and balcony/porch

4.5

Wonderful - 4.5 out of 5

Branka Mon, 18 March 2024

Superb

4.5

Wonderful - 4.5 out of 5

Valerie Mon, 18 March 2024

We had a lovely long...

Liked: We liked our room and view. Staff is extremely friendly and helpful. We enjoyed a meal at the restaurant. Our room was clean and spacious, and the bed was comfortable. The location allowed us to easily access Stockbridge, Lee, Lenox, and Pittsfield.
Disliked: The second floor hallway always smelled a little stale and a bit like we were entering a house full of cats. This did not impact our room in any way. Perhaps updated carpeting would help. Or just air freshener. We had two drawers in our chest of drawers that would not stay closed. It was no big deal, but it made us laugh.

4.5

Wonderful - 4.5 out of 5

Juan Sat, 16 March 2024

Superb

4.5

Wonderful - 4.5 out of 5

Jean-pierre Mon, 11 March 2024

We will be back for...

Liked: Friendly staff, very clean, excellent Indian food restaurant in the facility, easy access, view of the lake. Excellent place. Close to Stockbridge and the Norman Rockwell museum.
Disliked: Nothing!

0.5

Poor - 0.5 out of 5

James Wed, 6 March 2024

Double charged for a dirty...

Liked: Nothing
Disliked: Room was dirty & I have numerous photos to prove this. Pubes in the tub. Breakfast was skimpy. Hotel double charged me. My entire reservation was wrong and I was charged for a night I never even got to stay. I'd like my refund. Bed was extremely uncomfortable. Fridge didn't work. Front desk was rude and unprofessional & didn't help with the refund even though they made the mistake. Placed the blame on Booking.com and lack of communication.

4.5

Wonderful - 4.5 out of 5

Debra Sun, 3 March 2024

Superb

Liked: We only stayed for a night - just had to get away to recharge and this was the perfect place for it. Quaint little town, inn on the lake. We stayed in a king superior lakeview room and appreciated the whirlpool tub, fireplace and late checkout. The room was spacious, clean and quiet. We stayed for the Sunday lunch buffet which was spectacular. We did not encounter a lot of staff during our quick stay, but the ones we did were helpful and pleasant.

4

Very Good - 4.0 out of 5

Gerald Sat, 2 March 2024

Very good

5

Exceptional - 5.0 out of 5

Daniel Wed, 28 February 2024

Very plesant and easy

Liked: View and Breakfast
Disliked: All good

5

Exceptional - 5.0 out of 5

W Mon, 26 February 2024

Exceptional

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The Black Swan Inn Ascend Hotel Collection 435 Laurel Street, Lee, MA