Good

Liked: Extremely comfortable, great service
Disliked: I was woken by protesters outside at 7.00 am. I was moved to another room on request, however the room was on level 7, right under the restaurant kitchen.. Cleaners were cleaning at 1.00 am , and I complained to security and had to call again with limited change. For the cost of the room, I should have had sound sleep. I think the staff should have known that the new room would be problematic.. I would have appreciated a discount on room cost.

Had to carry my own...

Liked: Mid century architecture and design. 4th level corridors are stunning. The lobby is beautiful. Love the fresh flowers and live piano. Breakfast buffet.
Disliked: food execution has deteriorated. Short-staffed.

It was wonderful.

Liked: We loved the room! We could see the Hollywood sign. Everything was absolutely fabulous.

We are very happy

Liked: Very clean & the room is very comfortable, nice staff especially Alonna Johnson that assisted us when we checked in & again when we checked out.She is naturally nice, warm & friendly person, very suits her job.
Disliked: N/A

Exceptional

It's not going to be...

Liked: The food was very good. The staff were friendly for the most part. I felt at home. It felt safe and homely.
Disliked: The gym wasn't equipped enough, sadly.

Good location, but old hotel....

Liked: Location
Disliked: Room was on old wing, not so good. Bathroom door was not working.

Very good

The perfect place to stay...

Liked: Love everything! The staff were amazing, the rooms were large and comfortable, the pool area was perfect! The concierge went out of their way to make any request happen and the whole team treated our kids super well.
Disliked: There were some loud protesters outside the hotel in the mornings, but this was not the hotel's fault.