Great stay.

Liked: - toilets were equipped with bidets (شطافه) I would give them five stars for that alone as an Arab. -I was worried about the bed not being comfortable based on previous reviews but I was pleasantly surprised. Mattress is medium in firmness and was extremely comfortable to sleep in.
Disliked: Room could use better lighting and additional mirrors. Not a big deal but just a suggestion :)

I guess nothing measures up...

Liked: The location, the roominess of the apartment and the ability to carry out our medical treatment at the Mayo Clinic without having to be crammed into one room made our trip much better.
Disliked: The beds were like rocks and the bottles of water in the fridge had little tags that I had, at first, mistaken for coupons. In fact, they were notices that each bottle would add $3 to my tab. For $300 a night, you’d think a couple of bottles of water and decent toilet paper rather than single-ply sandpaper wouldn’t be too much to ask.

Exceptional

Superb

The PERFECT spot for anyone...

Liked: The expert level of cleanliness and care that used in caring for this building was incredible. It was so quiet and we never heard any other guests. The layout of the apartment was open and airy. We felt right at home while being so far away from home. Our visit was specifically for the Mayo Clinic and it was the perfect retreat each day to rest and reset for our week of appointments. We utilized the hotel shuttle for all of our appointments and it was so convenient, clean, and easy to use. An additional perk was the free coffee! It was delicious and felt like a coffee shop each day. Also, the in room laundry was amazing!
Disliked: If I could reflect on any thing the bed was a little firmer than we prefer and we also prefer king size pillows on a king size bed. Overall though, we were VERY comfortable and happy with our stay.

Overall, I had an excellent...

Liked: Really lovely amenities and an excellent location. Staff was also incredibly helpful! Would absolutely stay here again in the future anytime I’m in Rochester.
Disliked: My only complaint about the property is that the beds were really uncomfortable. The first few days I had a hard time getting to sleep because of it— the mattress was hard as a rock! The sheets were also paper thin, and I had to use a heated blanket to stay warm.

Exceptional

Liked: The hotel is modern, comfortable, spacious and immaculate.

Superb

Very good