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The Berkeley Hotel eeee - (855) 266-7297
The Berkeley Hotel, 1200 East Cary Street, Richmond, VA -(855) 266-7297
Area: Downtown Richmond
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BOOK ONLINE OR CALL - (855) 266-7297
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (455 Ratings)
0.3 miles from Richmond centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Located in Richmond Virginia city center this hotel features free Wi-Fi access. The Virginia State Capitol is 5 minutes' walk. The guest rooms at The Berkeley Hotel all feature a flat-screen TV seating area with a sofa and coffee making facilities. They are decorated with traditional cherry wood furnishings and soft colors. A business center with copy and fax services valet parking and laundry facilities are offered at The Hotel Berkeley. Guests have access to Jamestown Center fitness club. Interstate 95 is just 1 mile away. The Museum of Edgar Allen Pe is 12 minutes' walk from the hotel.

Check-in time: 04:00 PM   Check-out time: 12:00 PM
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7
1 room
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2 guests
Amenities View More
y
Free Internet
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Valet Parking
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` bathrobes
` DVD/CD player
` Heating
` Wheelchair accessible
` On-site parking
` seating area
` vending machine
` telephone
` blackout curtains
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` Parking Available
` Sofa
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Desk/workspace in all rooms

The Berkeley Hotel Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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3

Pleasant - 3 out of 5

David, Barboursville, visiting Dominion Energy Center Mon, 7 December 2020

It's not to me to say customer service is dead. But the lady who checked us in on Saturday afternoon obviously should have another job or be held accountable for her lack of customer service. I've long believed customer service is dead and unfortunately the stay here did not help. Only issue I had was our room on the six floor had very loud partying floor mates. Not in your control. It was clear that my girlfriend and I would not be getting sleep with these party goers - I tried around 7 o'clock to get another room but was properly shut down by this woman - 'no way possible, you will just be put in another area where you'll be next to someone else. I will go talk to them'. That didn't seem like a logical conclusion so we went out, got dinner, came back by 10 and the partygoers were still at it, loud out on the balcony and I called our lady again. After much resistance to change our rooms to any room for that matter and I didn't care if we were going to be next to another person I didn't wanna be next to party goers, she permitted the change. It shouldn't be this difficult to get a customer service experience when we are at the center of the experience but sadly we're all left to feel like we're inconveniencing you all. I know times are tough but am I correct to assume you're supposed to be in a way taking care of us?

Liked: Location.
Disliked: Poor check in lady.

4.5

Wonderful - 4.5 out of 5

Rebecca Wed, 17 August 2022

Superb

Liked: Beds were super comfy!

4

Very Good - 4 out of 5

John Mon, 15 August 2022

Fantastic staff and a central...

Liked: Loved the upgraded room. First night room was dim with only two windows overlooking a brick wall next door. No air conditioning. Second room was beautiful with 6 windows, terrace and air conditioning. Location was primo! City Dogs down the block, restaurants next door and most attractions minutes away.

5

Exceptional - 5 out of 5

Harding Fri, 12 August 2022

Exceptional

4.5

Wonderful - 4.5 out of 5

Gwendolyn Mon, 8 August 2022

Superb

4.5

Wonderful - 4.5 out of 5

James Mon, 8 August 2022

Superb

4

Very Good - 4 out of 5

Ruth Thu, 4 August 2022

Very good

5

Exceptional - 5 out of 5

Majella Thu, 4 August 2022

amaizng luxury hotel with great...

Liked: The most amazing luxurious hotel in the centre of Richmond. rooms are excellent , as too are the staff. we were able to park free of charge in front of the hotel which was super!
Disliked: nothing- it?s excellent

4.5

Wonderful - 4.5 out of 5

Erik Thu, 4 August 2022

Great location, great staff, luxury...

Liked: The location of the Berkeley is great, close to downtown Richmond. We had two rooms that exude luxury. The staff, in particular Raeyvin and Chris, were very helpful during our stay.
Disliked: No on site breakfast possibilities. You have to go down the street.

5

Exceptional - 5 out of 5

Renee Wed, 3 August 2022

Exceptional

4.5

Wonderful - 4.5 out of 5

John Tue, 2 August 2022

Loved the location and facilities,...

Liked: Great location and theming was terrific. Entire hotel has a great feel to it and Raven at the front desk was terrific!
Disliked: No parking other than valet or at nearby garages ($20 for the night minimum for garage). Room overlooked the street and before the sun came up, lots of noise from construction and work trucks.

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The Berkeley Hotel 1200 East Cary Street, Richmond, VA