The Benson Hotel

Exceptional

Exceptional

Liked: Everything
Disliked: No breakfast but it was explained to us why and we all understand the reason for it

The owners was friendly when...

Liked: It was clean and tired

Superb

Liked: Hotel in Great location not too far from amenities

We had a good stay...

Liked: The owner and her son was absolutely lovely. Even moved their car so we could park ours. Repeatedly as we was in and out.
Disliked: The bed was uncomfortable and there was no breakfast and no bar. Although the owner Christine is now having to care for her husband as he’s had a major stroke. Absolutely heartbreaking

Exceptional

Liked: Took me and my son in last minute they were very helpful definitely be back

Hotel stay cut short due...

Liked: The staff were friendly and welcoming staff. The bed were Comfy and the room was clean
Disliked: The room was small, cramped, and outdated. There was barely enough space to move around, especially with two people getting ready at the same time. Additionally, the lack of soundproofing meant we could hear everything from the neighboring rooms and downstairs. The room was freezing cold, as the weather outside was poor, with strong winds and heavy rainfall. We noticed a gap in the framework that allowed cold air to enter. As a result, we decided to leave after just one night due to the bad weather. Overall, the hotel is in need of major refurbishment.

Exceptional

Exceptional