Name: The Benson Hotel
Address: 13 Wellington Road, Blackpool
Telephone: 0800 031 8416
Rating: 4.5

We had a good stay...

Liked: The owner and her son was absolutely lovely. Even moved their car so we could park ours. Repeatedly as we was in and out.
Disliked: The bed was uncomfortable and there was no breakfast and no bar. Although the owner Christine is now having to care for her husband as he’s had a major stroke. Absolutely heartbreaking

Exceptional

Liked: Took me and my son in last minute they were very helpful definitely be back

Hotel stay cut short due...

Liked: The staff were friendly and welcoming staff. The bed were Comfy and the room was clean
Disliked: The room was small, cramped, and outdated. There was barely enough space to move around, especially with two people getting ready at the same time. Additionally, the lack of soundproofing meant we could hear everything from the neighboring rooms and downstairs. The room was freezing cold, as the weather outside was poor, with strong winds and heavy rainfall. We noticed a gap in the framework that allowed cold air to enter. As a result, we decided to leave after just one night due to the bad weather. Overall, the hotel is in need of major refurbishment.

Exceptional

Liked: Well sheets wasn't changed on my long stay. Only twice. Stay no were to be seen only on check in toilet took a while to flush away. Bed was comfy I had the same room as last year for same price think a double bed was just placed in same room. For the money not good and no lift. For a man of my age lugging me case up stairs again not
Disliked: No lift. And staff not always around.

Exceptional

Liked: A very nice welcome from Christine/Trevor was very friendly such a lovely atmosphere and decor the room was very nice very comfortable bed
Disliked: Nothing to complain about

Superb

Was ok but dont think...

Liked: Close to beech Comfy bedsLovly shower room
Disliked: No side tables/cupbards/draws so livid out of oht bags for two nights, very tight and close for a family room of 5 felt was no space, was all ontop of each other, no brekafast although they did serve breakfast but our room didnt qualify after paying £300 for two nights! and no wifi worked ethier and t.v was very very small, only got given 1 cup to share between 5 of us and small little portable kettle which would fill one cup! Al only had two sachets coffee two milk when again was a family of 5, and if wanted it refilling was a charge of £2