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The Ben Autograph Collection

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The Ben Autograph Collection, 251 N Narcissus Avenue, West Palm Beach, FL -(888) 420-1645
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4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (353 Ratings)
11.0 miles iTHINK Financial Amphitheatre
v21 mins driving
BOOK ONLINE OR CALL - (888) 420-1645
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The Spotlight on The Ben Autograph Collection

Stylish Waterfront Stay Minutes from West Palm's Music Scene

Modern, elegant, and full of character, The Ben Autograph Collection is a boutique hotel set on the scenic waterfront of downtown West Palm Beach. This upscale stay boasts chic design, stunning city views, and a vibrant atmosphere that blends laid-back Florida charm with luxury touches. You're just steps from buzzing live music venues and local hotspots, making it a prime location for catching a show and soaking up the nightlife.

Why Concert-goers love it

You’re less than a 10-minute walk to major venues like the Kravis Center for the Performing Arts and CityPlace, so there's no need to stress about rideshares or parking. The hotel offers 24-hour front desk service and evening entertainment, meaning the energy doesn’t stop after the encore. After a night out, retreat to your quiet, air-conditioned room with blackout curtains and city or water views—perfect for winding down. With check-in at 3:00 PM and check-out at 11:00 AM, the schedule fits most concert-goers’ needs without rush.

Who this Hotel is great for

Groups of friends will love the lively social spaces and rooftop terrace for pre-show hangouts.
Solo travelers chasing a dream performance will feel safe and comfortable thanks to the attentive staff and well-lit surroundings.
Couples can turn a concert night into a romantic weekend with stunning views and plush bedding.
Fans needing a quiet recovery will appreciate the serene rooms and riverside location.
Budget-conscious music lovers will find value in the amenities and free WiFi, even if it leans more upscale.

Food and Drink Options

On-site dining is stylish and convenient, with a full-service restaurant serving up modern American fare and an American breakfast available—ideal after a late night. While there’s no mention of 24/7 room service, the hotel’s downtown location means plenty of walkable late-night eateries and bars. Enjoy a cocktail on the rooftop terrace or grab a coffee from your in-room machine before heading out.

Nightlife Options

The hotel often hosts evening entertainment right on-site, so you might find live music without even leaving your room. Step outside and you’re surrounded by West Palm’s dynamic nightlife scene—rooftop lounges, local craft bars, and stylish clubs are all within walking distance.

What People Say

Guests love the hotel’s rooftop pool and bar with panoramic city views, calling it a perfect pre- or post-concert hangout. Reviews frequently mention the friendly staff, clean modern rooms, and convenient location to both cultural venues and shopping. Many say they’d stay here again for another event weekend.

Areas for Improvement

Parking can be pricey and valet-only, so plan ahead if you’re driving. Some guests note that the rooftop bar gets busy—great if you're looking for energy, but maybe not ideal if you're craving a quiet nightcap. Also, if you're a light sleeper, request a room away from the rooftop area.

The Bottom Line

For concert-goers wanting a stylish, centrally located hotel with nightlife access and room to recharge, The Ben Autograph Collection hits all the right notes.
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Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Library
` Wheelchair accessible
` indoor pool
` outdoor pool
` Poolside bar
` alarm clock
` kitchenware
` Accessible parking
` Concierge services
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Portuguese
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` yoga room
` Electric vehicle charging station
` Pool with view
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Electronic room key
` Main entrance
` Accessible concierge desk
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Assistive listening devices provided for meetings available
` ATM or cash withdraw on site
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Accessible route to fitness center
` Tour services
` TTY/TDD compatibility available
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Accessible toilet
` Outdoor recreational features
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

The Ben Autograph Collection Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Christopher Fri, 27 June 2025

Great place in West Palm...

Liked: Location
Disliked: NA

4

Very Good - 4.0 out of 5

Vivian Thu, 26 June 2025

Very good

3

Pleasant - 3.0 out of 5

Gebhard Sun, 22 June 2025

Pleasant

Liked: Location is very nice, a very nice lobby, nice pool on the top
Disliked: The furniture and the interior of the rooms is way too old and way too worn, this hotel needs a complete modernization, especially considering the price level. The Team at Reception was okay but not extremely helpful.

5

Exceptional - 5.0 out of 5

Christopher Sat, 14 June 2025

perfect

Liked: this time there was no issue with anything and anybody. Valete, reception, doorman, room service, restaurant, bar overall experience was just great that includes clean room.
Disliked: all was great

2

Disappointing - 2.0 out of 5

Kimberly Thu, 29 May 2025

Disappointing

Liked: Location
Disliked: No shower pressure in room, balcony was filthy, staff was rude and we even complained to the GM about not getting served and leaving Spruzzo’s restaurant after another table left for the same reason!

5

Exceptional - 5.0 out of 5

Rowan Sun, 18 May 2025

Fantastic

Liked: Proximity to the promonade
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Cassidy Wed, 7 May 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Amber Mon, 21 April 2025

Superb

4

Very Good - 4.0 out of 5

Daniel Mon, 7 April 2025

Very good

3.5

Good - 3.5 out of 5

Christopher Sun, 6 April 2025

overrated

Liked: location
Disliked: billing process. to this time I don't know Why I was charged 3 times. Charges are not explained.

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The Ben Autograph Collection 251 N Narcissus Avenue, West Palm Beach, FL