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The Ben Autograph Collection

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The Ben Autograph Collection, 251 N Narcissus Avenue, West Palm Beach, FL -(888) 420-1645
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4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (352 Ratings)
11.0 miles iTHINK Financial Amphitheatre
v21 mins driving
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The Spotlight on The Ben Autograph Collection

Stylish Waterfront Stay Minutes from West Palm's Music Scene

Modern, elegant, and full of character, The Ben Autograph Collection is a boutique hotel set on the scenic waterfront of downtown West Palm Beach. This upscale stay boasts chic design, stunning city views, and a vibrant atmosphere that blends laid-back Florida charm with luxury touches. You're just steps from buzzing live music venues and local hotspots, making it a prime location for catching a show and soaking up the nightlife.

Why Concert-goers love it

You’re less than a 10-minute walk to major venues like the Kravis Center for the Performing Arts and CityPlace, so there's no need to stress about rideshares or parking. The hotel offers 24-hour front desk service and evening entertainment, meaning the energy doesn’t stop after the encore. After a night out, retreat to your quiet, air-conditioned room with blackout curtains and city or water views—perfect for winding down. With check-in at 3:00 PM and check-out at 11:00 AM, the schedule fits most concert-goers’ needs without rush.

Who this Hotel is great for

Groups of friends will love the lively social spaces and rooftop terrace for pre-show hangouts.
Solo travelers chasing a dream performance will feel safe and comfortable thanks to the attentive staff and well-lit surroundings.
Couples can turn a concert night into a romantic weekend with stunning views and plush bedding.
Fans needing a quiet recovery will appreciate the serene rooms and riverside location.
Budget-conscious music lovers will find value in the amenities and free WiFi, even if it leans more upscale.

Food and Drink Options

On-site dining is stylish and convenient, with a full-service restaurant serving up modern American fare and an American breakfast available—ideal after a late night. While there’s no mention of 24/7 room service, the hotel’s downtown location means plenty of walkable late-night eateries and bars. Enjoy a cocktail on the rooftop terrace or grab a coffee from your in-room machine before heading out.

Nightlife Options

The hotel often hosts evening entertainment right on-site, so you might find live music without even leaving your room. Step outside and you’re surrounded by West Palm’s dynamic nightlife scene—rooftop lounges, local craft bars, and stylish clubs are all within walking distance.

What People Say

Guests love the hotel’s rooftop pool and bar with panoramic city views, calling it a perfect pre- or post-concert hangout. Reviews frequently mention the friendly staff, clean modern rooms, and convenient location to both cultural venues and shopping. Many say they’d stay here again for another event weekend.

Areas for Improvement

Parking can be pricey and valet-only, so plan ahead if you’re driving. Some guests note that the rooftop bar gets busy—great if you're looking for energy, but maybe not ideal if you're craving a quiet nightcap. Also, if you're a light sleeper, request a room away from the rooftop area.

The Bottom Line

For concert-goers wanting a stylish, centrally located hotel with nightlife access and room to recharge, The Ben Autograph Collection hits all the right notes.
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Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Library
` Wheelchair accessible
` indoor pool
` outdoor pool
` Poolside bar
` alarm clock
` kitchenware
` Accessible parking
` Concierge services
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Portuguese
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` yoga room
` Electric vehicle charging station
` Pool with view
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Electronic room key
` Main entrance
` Accessible concierge desk
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Assistive listening devices provided for meetings available
` ATM or cash withdraw on site
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Accessible route to fitness center
` Tour services
` TTY/TDD compatibility available
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Accessible toilet
` Outdoor recreational features
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center

The Ben Autograph Collection Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

2

Disappointing - 2.0 out of 5

Kimberly Thu, 29 May 2025

Disappointing

Liked: Location
Disliked: No shower pressure in room, balcony was filthy, staff was rude and we even complained to the GM about not getting served and leaving Spruzzo’s restaurant after another table left for the same reason!

5

Exceptional - 5.0 out of 5

Rowan Sun, 18 May 2025

Fantastic

Liked: Proximity to the promonade
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Cassidy Wed, 7 May 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Amber Mon, 21 April 2025

Superb

4

Very Good - 4.0 out of 5

Daniel Mon, 7 April 2025

Very good

3.5

Good - 3.5 out of 5

Christopher Sun, 6 April 2025

overrated

Liked: location
Disliked: billing process. to this time I don't know Why I was charged 3 times. Charges are not explained.

4.5

Wonderful - 4.5 out of 5

Helen Sun, 23 March 2025

Superb

3.5

Good - 3.5 out of 5

Stephen Sat, 1 February 2025

lovely, cool and comfortable but...

Liked: the staff is competent and friendly. the rooms are generously scaled with great lighting and a really nice bathroom. it was impeccably clean. the design is unusual and cool. when a small problem occurred, someone came right away. the tv is the largest screen i’ve seen in a hotel which is really nice though i didn’t watch it. the room had a sofa/divan thing but only because i asked for a king bed in the “two queen” room.
Disliked: the mercer in NYC is my standard for this kind of price even if the mercer is a bit more expensive…and it beats this hotel on all dimensions, especially price value. i get up early and like to be able to get a good cup of coffee, latte or whatever without walking to starbucks. i don’t want to make my own with an unfamiliar pod and “coffee mate” as the “dairy”. it’s past covid…basic room service even if just for coffee and a roll is my standard. the small restaurant where you might have breakfast is too small for the number of people staying. and sorry, i don’t want pumps for soap and shampoo. it’s unsanitary. (think about it) it’s not about the planet people…you can put water in a cardboard carton…you can put shampoo in one too…or offer dry shampoo.

5

Exceptional - 5.0 out of 5

Doris Wed, 22 January 2025

Perfect location with great shuttle...

Liked: Employees are super friendly and efficient!Loved the shuttle service that would take you and drop you off within 3 miles.
Disliked: Crowded pool.

4

Very Good - 4.0 out of 5

Podre Tue, 21 January 2025

Nice hotel , little overpriced.

Liked: The Ben is a nice confortable hotel. I thinks it’s q little overpriced for the general experiencia. Although people are very nice and always there to help. My room was on the 7th floor and Saturday got a bit loud on the rooftop, so mind that when booking ask for a floor in between. We loved the cart service “Bruno” which takes you to the island and picks you back up when you need it!
Disliked: A little dark, we had a little incident on cleanness. And high floors get the rooftop sound .

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The Ben Autograph Collection 251 N Narcissus Avenue, West Palm Beach, FL