The Ben Autograph Collection Guest Reviews
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0.1 miles from West Palm Beach centre |
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Charla Fri, 12 April 2024
Perfect getaway
Liked: Beautiful
Disliked: Staff!!!!
Nengi Tue, 27 February 2024
Exceptional
Paola Wed, 21 February 2024
Great stay, beautiful place, caring...
Liked: The accommodations, the rooftop, the food at the restaurants, but most of all the great service and staff of the staff. Everyone was very attentive and in great disposition all the time, from the valet parking service to the ladies that cleaned up our room. Very helpful with my brother who stayed there for several weeks after having a knee surgery.
Victoria Wed, 21 February 2024
If you enjoy looking at...
Disliked: Buyer beware when you book $700 per night room you might have a dreadful view of the wall with dirt and debris. We had 2 rooms and they both had this view. I’m still in shock
William Wed, 21 February 2024
Exceptional
Liked: The staff was the best
Giuliana Tue, 20 February 2024
Pleasant
Liked: Room was nice and roomy. Beds were VERY comfortable.
Disliked: Iron was dirty and ruined my friend's dress. Pool had very few chairs and the staff did not manage well (i.e. people left for lunch but "saved seats" and were extremely rude about it. Would be great if staff more actively managed seating so guests were not accosted by other guests.
John Tue, 20 February 2024
Superb
Liked: breakfast was excllent, location of the hotel was ideal and easy to walk to many places.
Disliked: pool facilities could have been better , not enough chairs and seating
Anna Wed, 17 January 2024
Great property - great location
Liked: Nicely decorated rooms and good amount of square footage
Disliked: The cleaning staff on corridors was a bit noisy and I needed a nap afternoon from my trip
Bernard Mon, 1 January 2024
Superb
Anonymous Fri, 22 December 2023
Good