Disappointed, uncomfortable, did not accommodate...

Liked: Absolutely and utterly disappointed with our stay. The description and details did not meet my expectations.
Disliked: Everything

The vibe was modern elegance.

Exceptional

Great location to treat yourself

Liked: The vibe and style is great. Very chic. Service was exceptional. The food at the Bar Room was very good for a lunch or aperitivo. Close to locations you might not see if you stay in mid town or further up in the city.
Disliked: Little distance to other areas of the city, but I think most will know that going in. Rooms are not huge despite a premium price, but they very well designed and comfortable.

Not going back

Liked: Check-in, Le Gratin, room.
Disliked: Service in the Bar Room. Room service.

Bloody awful!

Liked: We got a complaint for being noisy when we weren’t. Security guard came knocking on our door using intimidating tone and manner to speak with my friend. We had the NBA game on TV at a low volume. Yes, we’re talking and laughing, socially. We weren’t drunk, or having wild sex, or conversing loudly by any standard. This hotel is noisy throughout, that’s the vibe, there’s the loud bar/restaurant, a nightclub downstairs. So for those who are uptight conservative individuals/business travellers, don’t choose this hotel, seriously. I own a travel agency, also a formal banker, and had stayed at this hotel in the past. I certainly do not have a problem with some noise. You’re in NYC, for the love of god. Embrace it.Tell your security guys to investigate incidents thoroughly, call from downstairs first before pounding on a guest’s room door, ruining their evening.I paid $600 for a 15 hour overnight stay, my friend and I deserve to be treated well, as respectable paying guests! We’re allowed to watch TV, talk and laugh in our own room. We aren’t loud speaking people to begin with compared to most people around the property. Give me a break.
Disliked: Manager isn’t a problem solver. Security have chips on their shoulders

Exceptional

Exceptional

Liked: Very welcoming clean

Exceptional