Superb

Exceptional

Had to wait over an...

Liked: Historic past
Disliked: Preparedness, inexperienced desk staff

Exceptional

Liked: The gorgeous lobby. The room was large and furnished with antiques. Excellent bed and bedding. The food and the bar were good and

worth it.

Liked: location awesome. Not a fan of valet but it was the only way to park. Ask the front desk about the Arch.

Superb

Liked: The rooms were large and beautiful, the gym facilities were some of the best I’ve seen in a hotel and the staff were friendly

Overall great experience. Room was...

Liked: Entry way was very nice. Very classy. Check in experience was great. Staff was very polite and helpful. Room was very nice and clean. Room service was incredible. The fact that check out time is at 11am instead of 10am like everywhere else I’ve ever stayed makes a huge difference on how rushed your morning is.
Disliked: I did not like being forced to valet my vehicle but that’s just a personal preference. Valet staff was very polite and helpful and were able to answer every question I had. As another personal preference, my room did not seem to get as cold as I prefer.

Check what you get before...

Liked: Beautiful reception area. Impressive building.
Disliked: Small rooms, small bathroom. We were told they gave us a room not next to the elevator and with a nice view. The elevator was close-by, and our view was over a large glass roof towards a huge building. Unfriendly staff.

I enjoyed the room's balcony....

Liked: we arrived early but the front desk staff worked to get us in a room as soon as one was available, before the standard check-in time.
Disliked: I wanted ton use my RSA Member discount but all of those rooms were sold out.