The Bath Priory - A Relais & Chateaux Hotel

Pleasant

Liked: The garden and outdoor space was beautiful, the rooms were well decorated and clean.
Disliked: - Restaurant service wasn't great. Missed 2 dishes that was ordered, staff wasn't super attentive with finished plates sitting on the table for a long time and no one checking in. - The rooms were not stocked and consistent. I booked 2 rooms - one had cookies and air conditioning, the other did not. One room was missing shower gel and tissue boxes were not restocked. For the price and the way this place is positioned, I expected the basics to be met.

Bath is beautiful so is...

Liked: Beautiful setting, quiet and comfortable bedroom was large and comfortable
Disliked: On arrival at 6.30 there was a fuss about accommodating us for dinner. We were advised we could only do the tasting menu in the dinning room but we only wanted a light option. Dinning options suggested were a 20 minute taxi ride away. It was 27 degrees and when we opted for a drink in the garden we discovered that light meals were being served there. Later that evening we noticed only 3 couple were on the dinning room. The staff were upselling too hard.

Very good

Very good

Liked: The indoor pool, sauna and steam room were very good.
Disliked: The heat in the room was a bit stifling even with the fan.

Lovely place but not well...

Liked: The food was really good and the staff were overall lovelyPlenty of water in the room and fresh cookies every day was a lovely touch
Disliked: The room was VERY hot on our arrival and no option to reduce temperature below 18 degrees (fans could be provided)The bins in the room not emptied on the first dayWhile the staff in restaurant and bar were lovely, effective direction is badly needed. Tables were left with used dishes while turning away people from the patio and at breakfast. Dishes were ultimately cleared onto trays onto side trestles and just there beside guests having food. The expected rush for breakfast at 9.30 not anticipated and guests sent to wait in the lounge and then not recalled.On one occasion, staff member made comments about guests in our hearing

Pleasant

Liked: Beautiful gardens
Disliked: Very dated bathroom and the dining room lacked ambience

Spa facilities good and comfortable...

Liked: Reception staff were good. Upgraded room was beautiful. Comfortable bed and bath was amazing! Outside swimming pool is a must visit.
Disliked: Service at breakfast was disappointing. They forgot some of our order and we had to chase it up. The toast still hadn't arrived when we left!Car parking was difficult.

Great stay and lovely hotel

Liked: Excellent stay and great staff
Disliked: Character and gardens

Very nice time.

Liked: Great location, great gardens and building.
Disliked: We had a good selection ot tea and coffee in the room but No milk, no room fridge either? We were told when checking out we should have had long life milk in the room. However we did get a small jug of fresh milk on request.