The Barclay Towers Hotel and Resort

Overall great experience.

Liked: Great location.
Disliked: Thin walls; breakfast weak.

Exceptional

Exceptional

Exceptional

Liked: Great location and staff

Exceptional

Liked: Everything was good. Staff here was nice location was great

Excellent room, great staff

Liked: The suite was large and roomy, and a great view overlooking the ocean. The staff were friendly and accommodating. No

I would stay again.

Liked: Easy check in. Friendly staff. Good location. Spacious room. Do not change the shower head, it made for a relaxing shower. The family had a great getaway time.
Disliked: I’m a housekeeping supervisor. If a guest would have found this issue in a room it would have been big trouble and that biggest issue was that the pull out couch mattress cover was dirty filthy nasty. When the room is being cleaned after check out those couches should be pulled out and cleaned as needed. The inside of the trash cans were also dirty. There were plastic eating utensils mixed in with the silverware which was an indication that the guest before me left and housekeeping just left them there which is unsanitary. The hotel Should consider pool divider ropes between each changing feet of the pool, that would be great.

Very poor

Disliked: First of all, the pictures posted online are deceiving. The bed is at the entrance of the room. The room was half cleaned. The floor was sticky, and the pull out sofa had a nasty spill on it. The front desk staff aren't friendly. There's one lady in particular. If she's on the phone, she will make no eye contact with you. Stayed 7 mins without "I'll be with you in a minute. When she was finally done, she just stared me in the eyes. There's no complimentary decaffeinated coffee.They don't clean or replenish supplies even after staying 3 days. I went to the front desk for toilet paper

Good

Liked: Location Remodeled RoomCleanliness Staff
Disliked: Room entrance opened directly into bedroom

Good