The Balmoral Hotel Guest Reviews
Write a review
Write a review
Utpal Wed, 4 June 2025
Superb
Fiona Sun, 1 June 2025
Good
Vansteenwyk Fri, 30 May 2025
Exceptional
Liked: The room was comfortable and quiet. Lovely hotel and the food was wonderful
Maria Fri, 30 May 2025
Exceptional
Ramani Sun, 25 May 2025
The jury is out...
Liked: Good location and plesant room
Disliked: In addition to the service charge on meals and drinks, which is standard pratice and quite acceptable, we were asked to leave a service charge for housekeeping. At over £600 per night, for the room only (we paid extra for meals), I wonder, do they not pay their staff? This is the first time I have encountered this at a luxury hotel.
Lorence Sat, 24 May 2025
Superb
Liked: This hotel is an oasis of calm in Edinburgh city centre.The staff - all of them - are unfailingly courteous and competent and so very helpful.
Disliked: There was nothing that I did not like.
Neil Fri, 23 May 2025
Fabulous service.
Liked: Superb service, food quality, decor and location
Disliked: The maintenance issues in one room.
Anonymous Fri, 23 May 2025
Lovely hotel in the heart...
Liked: Location was excellent. Staff were very friendly and professional. All around extremely pleased with stay.
Disliked: One slight mishap occured with housekeeping that was unacceptable. However the staff responded well and the situation was handled accordingly.
Anonymous Wed, 21 May 2025
Great service with clean rooms.
Liked: The breakfast was fantastic. The service was amazing from all aspects— cleaning, concierge, spa.
Disliked: There are some close up details that could be made better. The bedding was a little tired the bathroom grout was dirty that kind of thing. The location is on a busy street with homeless people nearby. Very close to old town though.
Alicia Wed, 21 May 2025
Exceptional