Very good attention to detail

Liked: The attention to detail was amazing. Large scle hotel with a very personable feel. Staff V helpful and nothing too much trouble. The cooked breakfast was fab! The decor is beautiful and colour scheme fresh. Try the underground ghost tour with ?The Hangman? real name Paul. Fab from stat to finish.
Disliked: The spa was closed due to covid but this was the only thing that was missing and couldn't be helped.

Top quality hotel and we...

Liked: From the start the communication with the staff was excellent - it was my birthday and my partner had arranged some champagne on arrival and it was delivered as soon as we reached our room The staff are welcoming, helpful and friendly. The hotel's location is superb and they even take care of parking your car so there's no need to stress about anything We had dinner in the Michelin rated Number One and it was just superb
Disliked: Nothing to say here really - I loved everything! There was nothing I didn't like about the hotel or its staff.

Fabulous hotel, outstanding service and...

Liked: Fantastic staff, really went out of their way to make you welcome and help in anyway they could, we used the valet parking which made life easier. We were there for a wedding anniversary for one night and we were thoughtfully and unexpectedly given a room upgrade which was much appreciated. Enjoyed the hotel breakfast,again friendly and attentive staff.

Beautiful historic hotel in central...

Liked: Beautiful well appointed rooms. High quality food and excellent service

Exceptional

Liked: Everything

Superb Stay, just outstanding ....

Liked: Staff were so attentive, Hotel surrounding exceptional and perfect location for exploring Edinburgh.
Disliked: Nothing .... obviously due to Covid the spa facilities were unavailable but this was no fault of the hotels just these strange times.

Exceptional

Very good

Good