The Baileys Hotel London

Poor

Very good

Liked: Staff was very helpful at all times.

Superb

Liked: Great location near museums and the park
Disliked: Not fully accessible, there’s a lift but once on your floor there’s steps up and down.

Pleasant

Disliked: Very limited choice of breakfast for a non dairy diet.

Exceptional

Great location. Friendly staff. Ideal...

Liked: Great welcome at reception. Early access to room ( got in at 11 a.m) for no extra charge. Check out at midday ( no extra charge). Efficient check in and check out
Disliked: It is an older property and some of the common areas looked a little tired but everything was spotlessly clean

Exceptional

Liked: Staff was wonderful

It is a wonderful experience!

Liked: We have stayed at The Baileys on several occasions and are delighted with the warmth and professionalism of the staff, the classic, well appointed decor and the hospitality of the bar area, in particular.
Disliked: Disappointed at the litter that exists around Kensington, in particular, the way way some of it is bagged in doorways but this is not the responsibility of the hotel. It could be a cleaner, tidier area - in keeping with the smartness of the hotel.Please do not spoil the ambience of the hotel façade with the addition of coloured lighting/fairy lights which cheapens the exterior!

Overall ok

Liked: The fact that it was close to a metro station.
Disliked: The personnel did not inform of facilities that we could use. I went to the gym twice and o could not get in even if I clocked my card. It was kind of locked during the operating hours.