The Baileys Hotel London Guest Reviews
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Susan Sat, 23 March 2024
Superb
Fizsle82 Sat, 23 March 2024
Lovely stay
Liked: The staff were friendly and professional. The location is perfect for staying in the capital. The rooms are lovely and well equipped. There is a great bar to sit and relax in when you are back at the hotel. This is one of our favourite hotels to stay at in London.
Charles Sat, 23 March 2024
Good English hotel in great...
Liked: Faculty, bar, location
Disliked: Size of room and bathroom.
Julie Fri, 22 March 2024
Very good
Liked: Easy to travel by train and tubeEverything needed in roomHelpful staffRestaurant was good food was excellent
Disliked: Bar was very expensiveBreakfast was not included in the price
Patrick Thu, 21 March 2024
Wondeful stay at a beautiful...
Liked: Beautiful hotel in perfect location - we love staying there but don’t get to as much as we used to due to the little ones
Disliked: Nothing
Camille Thu, 21 March 2024
Superb
Amjad Wed, 20 March 2024
My stay was a profoundly...
Liked: Nothing at all
Disliked: I had an extremely disappointing stay at this hotel, which was marred by unprofessionalism and poor customer service, particularly from the reception manager, Philip. His disrespectful attitude forced me to leave the hotel and find accommodation at the nearby Millennium Hotel.The issues began with the hotel's violation of Booking.com's reservation modification policy. Additionally, the staff refused to provide me with an invoice for my stay. When I requested to speak with the operations manager to address these concerns, my request was denied.To add insult to injury, I was unfairly charged £50, which was deducted from my account without my consent. As I was on vacation in London, I didn't want to prolong the matter, but it significantly impacted my mental well-being and overall happiness.Having traveled around the world and visited countries such as Germany, the Netherlands, the USA, the UAE, and Indonesia, I have never encountered such poor service. It was a truly bitter experience.
Beckyboo'85 Tue, 19 March 2024
Beautiful hotel!
Liked: I really liked the location, the hotel is opposite an underground station, and it is only a short walk to the Royal Albert Hall, the Natural History Museum and Kensington high street.The rooms are spacious, clean and well furnished. The beds are extremely comfortable, i had the best night's sleep! The breakfast was buffet style and delicious.The hotel itself is beautiful and ornately decorated. The staff are very welcoming, friendly and helpful.
Disliked: Nothing.
Denise Mon, 18 March 2024
Superb
Lorraine Thu, 14 March 2024
Good
Liked: Great location. Nice staff, and good sized room.
Disliked: The windows didn't open and the room got stuffy and hot.