Pleasant

Good

The Asbury is a unique,...

Liked: The staff at The Asbury is amazing!!! Every step from valet parking to front desk (especially the front desk staff!)to pool time to checkout was effortless and awesome! They were all so knowledgeable about the history of the hotel and of Asbury Park.
Disliked: I might not be their target market...but the room was awful. The mattress on the low wood pallets was incredibly uncomfortable. The IKEA boxes as a place to put my clothes...unacceptable. The fact that there was nowhere to sit outside of the low, uncomfortable bed...so bad. The bathroom doors were swinging doors with a magnet on the top to keep them closed....NOT private at all.

Good

Liked: Our room was ready early - yay! But it wasn?t super clean. We didn?t get clean towels on day 2. I asked he cleaning staff for them - who were all just hanging out in one of the rooms , not cleaning. Never got the towels....finally just grabbed them from an unatttended cart. The staff is sloooooow and unresponsive . They are, in fact, way under staffed. I go here every year bc if it?s close proximity to the beach and verycool vibe. And my kids love it. But the service is poor.
Disliked: Service.

Underwhelmed

Liked: Pool rooftopbar
Disliked: IKEA style furniture no restaurant

Superb

Liked: Staff was wonderful and accommodating! The pool was great

Good

Liked: Place was clean and the staff was great.
Disliked: Way to stark for my liking. No ice bucket or ice machine available. Pricing at snack bar were to high.

Exceptional

Very good

Liked: The pool and the service at the desk was very helpful. Overall the hotel vas quiet at night and the allow dogs to be at the pool area which I was very grateful for.
Disliked: Checking in at 4pm is overall ridiculous especially when traveling with a pet on a hot day. Also, when you're just cleaning up a room where the guest is staying another night and maid service again is about 4 . I think it should be no later than 12 or 1pm.