Regret staying here and spending...

Liked: Dog friendly
Disliked: Poor customer service and everything else.

Superb

Disliked: I?m old school I wish there was a tub but this is a beautiful a hotel.

Exceptional

Liked: The staff was so friendly! The front desk girl was awesome, the bartender was friendly and recommended a great dinner spot! Super clean room, beautiful view. All around awesome experience!

Exceptional

Poor customer service

Disliked: They do not care about the customer. I double booked same off season weekend by mistake and they charged me $389 for a standard Queen for 2 nights as well as $300 for another standard Queen for another 2 nights. I only stayed 2 nights at the hotel!! I got a message saying I was a no show for my other reservation and that?s when I found out I was charged again! I asked for credit or refund but they did not care or respond. Save your money for an Airbnb or stay at Berkeley hotel. The rooms are fancy dorm rooms. This hotel is all hype. Besides being dog friendly and ?new? everything else isn?t worth the hefty price tag or the trouble. Also search Asbury reviews on Yelp, especially the ones not recommended and you?ll see their customer service isn?t great. Wish I had read them before I chose to stay here. ??

Very good

Liked: We were upgraded to a lovely room!

Exceptional

Superb

Passable

Liked: Great lobby, ocean views from the room and great bath products. Room decor is understated, clean and functional. Everything spotless.
Disliked: The room had no carpet or rug. This is probably great in the summer, with people coming from the beach, but in the late fall, made the room seem colder. Minimal staff for the holiday and minimal amenities for the off-season.