The Arch Convention Hotel Guest Reviews
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J D, Sheboygan Falls, visiting America's Center
Needs major improvements to facility.
Liked: Service was excellent, especially the cleaning ladies.
Disliked: Shower curtain was falling from walls (maintenance had to come). Vanity sink drain was leaking onto the floor every time the water was turned on (maintenance had to come). The ironing board would not stay upright (maintenance had to come). There was an extension cord strung across the room to power the light near the chair.
Brent Fri, 4 July 2025
Passable
Terry Thu, 3 July 2025
Did not stay end up...
Liked: Location
Disliked: Bed we’re not clean, yellow stains on covers,
Anonymous Thu, 3 July 2025
Unenjoyable due to the excessive...
Liked: The staff always greeted us
Disliked: The air conditioning was broken. I was supposed to be reimbursed for the 1st night stay. They then moved us to a small room the 2nd & 3rd night, and I was to be reimbursed the difference of price between the suite I booked and the room we were moved to. I’m including a screenshot of the room temperature the second day we were there.
Donyalle Wed, 2 July 2025
Not a good experience. I...
Liked: The property was nice but staff was not helpful. Took me through several loops before telling me they didn’t have any rooms available. Wasted lots of time on that for nothing
Disliked: Staff was not helpful or accommodating even after we paid for the room
Serena Wed, 2 July 2025
very good!
Liked: i didn’t have breaky.
Disliked: i have no complaints.
Jean Wed, 2 July 2025
Disappointing
Liked: Location is goodFree parking slots
Disliked: No InternetNo BreakfastNo Closet in room
Jabrielle Mon, 30 June 2025
Never again!
Liked: The room had cable.
Disliked: There was nowhere to park because of construction downtown. No security in or around the building. Trash and smoke buds everywhere at the main entrance. The WiFi didn’t work, they stated it won’t be available for weeks. That should’ve been stated ahead of booking. The pool was out of service. One out of the three elevators was working. In the room A/C unit didn’t not work properly, that it was only blowing fan “temp”. The remote did not work for the tv, had to get that replaced twice.
Candice Sun, 29 June 2025
Good
Liked: Love the pool area nice room rooms
Disliked: No breakfast come with us stay
Serik Sun, 29 June 2025
Pleasant
Gough Sun, 29 June 2025
Very poor
Liked: Nothing really everything was awful. The restaurant wasn’t open the pool wasn’t open. And there was no where to park at. The staff were alright one lady was rude and it was hot in the waiting room