The Arch Convention Hotel Guest Reviews
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J D, Sheboygan Falls, visiting America's Center
Needs major improvements to facility.
Liked: Service was excellent, especially the cleaning ladies.
Disliked: Shower curtain was falling from walls (maintenance had to come). Vanity sink drain was leaking onto the floor every time the water was turned on (maintenance had to come). The ironing board would not stay upright (maintenance had to come). There was an extension cord strung across the room to power the light near the chair.
Celeste Tue, 2 September 2025
Bad
Jessica Tue, 2 September 2025
Bad experience and will not...
Liked: The staff was very kind
Disliked: A few minutes after walking in, I see a cockroach on the bed. My husband grabbed all our stuff and headed towards car as I called the front desk. I was moved to the 4th floor right away from the second floor. As we walked in to the new room, small piece of paper were found on the floor. The toilet was not flushing and the room was extremely cold. Thermostat was not working.
Tyesha Tue, 2 September 2025
Poor
Jamilyah Tue, 2 September 2025
Exceptional
Nakia Tue, 2 September 2025
Good
Davis Tue, 2 September 2025
Exceptional
Carmen Tue, 2 September 2025
Exceptional
Amber Mon, 1 September 2025
It was cheap so .....
Liked: The pillows were fluffy.
Disliked: No shower curtain. No views. No wifi that they claim to offer. Couldn't even get a good connection with my personal data. Would not recommend to anyone. Hairs on the floor and counter in bathroom. Food and drinks left in mini fridge from previous guests.
Anonymous Mon, 1 September 2025
Exceptional
Liked: No breakfast but staff was amazing and rooms were great for the price my kids loved the pool also!
Disliked: Only one elevator worked so it was a bit of a pain but other than that it was great!
Shatavia Mon, 1 September 2025
Stay was ok, stayed here...
Liked: Nice room
Disliked: Only one elevator worked, ceiling was leaking, ice machines didn’t work,