The Antlers A Wyndham Hotel

I generally love Hilton Hotels but because of the standard I hold them to I have to give a disappointing 2 or less for the Antlers Hilton. Checking us in occurred much later than it should have - we were told we had a room upgrade because of our wait but the room was very small with a horrible view. We wanted breakfast while we waited and when we asked for a menu we were told there was a menu but also a buffet and we should just do that. Daily parking fee is always a turn-off. We waited until late afternoon but finally had to call and request maid service. We had to re-enter the WiFi code on a daily basis. And on the first day, hours after check-in when I wanted to purchase from the gift shop, I was told my name was not on the "hotel list" and I had to pay using cash or credit card. The next day, my name was on the list but the cashier had to check the list, call the desk to get authorization, then have me sign.

Liked: Location.
Disliked: Room size; WiFi connect; daily parking fee; gift shop purchase procedure; wait time to check in; did not offer a breakfast menu; maid service we had to request.

The location is great to enjoy the Pikes Peak Center and all the local shops and eating venues. We had a great "sisters" weekend!

Liked: Wonderful location; resolution of problems.
Disliked: No fridge.

I would recommend this hotel.

Liked: Mobile check-in and check-out was efficient. Staff was very nice. The room was clean, quiet and comfortable. I had a view of Pikes Peak. Overnight parking rates were reasonable whether you self-parked or used the valet.
Disliked: I am a dying breed - I still read books. The lighting near the bed could have been better. Everything else in the room was fine.

I will be staying here...

Liked: All around wonderful place!
Disliked: Loved it hear!

Exceptional

Liked: The room was nice, staff very welcoming, the bar was very relaxing.
Disliked: Nothing

Pleasant

Liked: having a restaurant in the same facility
Disliked: very dated, rooms and halls, the walls are scuffed and kind of dirty need painting

Expected a hgher end experience.

Liked: Location and valet service very good
Disliked: Bathroom dirty, door cracked and peeling and size of airplane bathroom, pool area had old outdoor furniture, broken umbrella.

I would not stay again...

Liked: Location, bed, outdoor pool, employees
Disliked: It used to be a nice hotel and now it’s beat up. Broken tiles in bathroom, 1/2 water to shower head goes out tub spout, not enough seating at pool. Half the tables without umbrellas. Mediocre Breakfast you can get the same at comfort inn. No nice dining in hotel.

Good

Disliked: There was a moth in the coffee machine. The shower plug wouldn’t open.

Pleasant

Liked: The beds where comfortable
Disliked: Parking garage fees and needs more clarification;! If a guest stays, should be included; maybe think about using the key(to room( to get in and out of the parking garage

Only place I'll ever stay...

Liked: The beds and rooms are always amazingly comfortable and the staff, especially Aileen at the front desk regularly go above and beyond to make our stay so comfortable
Disliked: Haven't had a bad stay there yet.