The Antlers A Wyndham Hotel Guest Reviews
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0.2 miles from Colorado Springs centre |
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Jeffrey, Barberton, visiting Pikes Peak Center Tue, 30 June 2015
I generally love Hilton Hotels but because of the standard I hold them to I have to give a disappointing 2 or less for the Antlers Hilton. Checking us in occurred much later than it should have - we were told we had a room upgrade because of our wait but the room was very small with a horrible view. We wanted breakfast while we waited and when we asked for a menu we were told there was a menu but also a buffet and we should just do that. Daily parking fee is always a turn-off. We waited until late afternoon but finally had to call and request maid service. We had to re-enter the WiFi code on a daily basis. And on the first day, hours after check-in when I wanted to purchase from the gift shop, I was told my name was not on the "hotel list" and I had to pay using cash or credit card. The next day, my name was on the list but the cashier had to check the list, call the desk to get authorization, then have me sign.
Liked: Location.
Disliked: Room size; WiFi connect; daily parking fee; gift shop purchase procedure; wait time to check in; did not offer a breakfast menu; maid service we had to request.
Kathy, Lakeside, visiting Pikes Peak Center Sun, 8 December 2013
The location is great to enjoy the Pikes Peak Center and all the local shops and eating venues. We had a great "sisters" weekend!
Liked: Wonderful location; resolution of problems.
Disliked: No fridge.
Paul Thu, 21 March 2024
Disappointing
Disliked: Rooms were not clean, holes in the wall, oulet covers missing
Phillip Mon, 18 March 2024
Staff was friendly
Liked: Room was clean. Bed was comfortable. Excellent
Disliked: Fridge didn’t work
Michael Mon, 18 March 2024
Fun time
Liked: Great place to stay in downtown Colorado Springs.
Disliked: Everything was okay.
Jason Tue, 12 March 2024
Great Stay marred only by...
Liked: Good pool and game room; nice bar; general hotel amenities were very good
Disliked: There was a crazy man running around our hall yelling at midnight - improve the security please
John Tue, 12 March 2024
Superb
Disliked: The cleaning staff got loud in the morning a couple of times.
Dana Thu, 7 March 2024
Great place to stay
Liked: The staff was great. The hottub is open 24 hrs. So I didn't feel rushed to get back at a certain time just to soak. Rooms were nice. The shower has great water pressure and no hot water issues. Beds were comfortable.
Disliked: The bedding is crunchy. It sounded like tissue paper crinkling every time I moved. It kept me up a lot throughout the night. Housekeeping staff was talking so loud, starting at 830am. I wasn't able to sleep in. In the room across from us with the door open and in the hall it echos and it was very loud. Maybe have a talk with them about people are resting and to keep their voices to a minimum.
Angela Wed, 6 March 2024
Exceptional
Lionel Sun, 3 March 2024
Exceptional
Liked: Convenience and central location to all amenity. Starbucks within the hotel is such a plus! Staff is absolutely top tier. Customer service is exceeded my expectations.
Disliked: N/A
Ethan Tue, 20 February 2024
Exceptional
Mcdaniel Mon, 19 February 2024
Good
Liked: I loved the atmosphere and staff.
Disliked: The room did not meet my expectations for the price of a suite. It put a damper on my birthday celebration. The bathroom was completely below average for what I expected for a suite. The bathroom was dirty and not cleaned properly. It took 3 tries for housekeeping to get it decent. The ceiling was badly repaired. After running the shower, lots of condensation was on the ceiling.