The Antlers A Wyndham Hotel

I generally love Hilton Hotels but because of the standard I hold them to I have to give a disappointing 2 or less for the Antlers Hilton. Checking us in occurred much later than it should have - we were told we had a room upgrade because of our wait but the room was very small with a horrible view. We wanted breakfast while we waited and when we asked for a menu we were told there was a menu but also a buffet and we should just do that. Daily parking fee is always a turn-off. We waited until late afternoon but finally had to call and request maid service. We had to re-enter the WiFi code on a daily basis. And on the first day, hours after check-in when I wanted to purchase from the gift shop, I was told my name was not on the "hotel list" and I had to pay using cash or credit card. The next day, my name was on the list but the cashier had to check the list, call the desk to get authorization, then have me sign.

Liked: Location.
Disliked: Room size; WiFi connect; daily parking fee; gift shop purchase procedure; wait time to check in; did not offer a breakfast menu; maid service we had to request.

The location is great to enjoy the Pikes Peak Center and all the local shops and eating venues. We had a great "sisters" weekend!

Liked: Wonderful location; resolution of problems.
Disliked: No fridge.

I would not stay again...

Liked: Location, bed, outdoor pool, employees
Disliked: It used to be a nice hotel and now it’s beat up. Broken tiles in bathroom, 1/2 water to shower head goes out tub spout, not enough seating at pool. Half the tables without umbrellas. Mediocre Breakfast you can get the same at comfort inn. No nice dining in hotel.

Good

Disliked: There was a moth in the coffee machine. The shower plug wouldn’t open.

Pleasant

Liked: The beds where comfortable
Disliked: Parking garage fees and needs more clarification;! If a guest stays, should be included; maybe think about using the key(to room( to get in and out of the parking garage

Only place I'll ever stay...

Liked: The beds and rooms are always amazingly comfortable and the staff, especially Aileen at the front desk regularly go above and beyond to make our stay so comfortable
Disliked: Haven't had a bad stay there yet.

Exceptional

Love the Antlers

Liked: Clean charming hotel

The service and employees were...

Liked: We had the pizza and visited both bars. The people were super friendly and helpful. The front desk was super friendly as well as the bell hop and the shoeshine guy. For food...I wasn't able to eat much at the hotel as there were really no vegan options. I heard someone else asking as well. We left for two other meals that we would have preferred at the hotel. The shower was AMAZING!!! The bathroom toilet was sooo small. Like for a 4 year old : )
Disliked: The bathroom was not great. I thought the rooms would be a little nicer. Like I said... the shower head was awesome. The toilet was terrible. Bathroom door hit the toilet and shower floor all cracked up. Since I mentioned our 39th anniversary, I thought we might have a better room. I hope that wasn't the best : /

Exceptional

Poor

Disliked: Rooms were dirty outdated