The Angel Hotel Guest Reviews
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0.6 miles from Royal Leamington Spa centre |
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Elizabeth Fri, 22 March 2024
Bad attitude at reception dismissed...
Liked: Hotel decor . Clean .
Disliked: Really firm bed no good for my back , room.was stifling the bathroom was probably high 30 degrees , room number 22 no insulation from traffic which was relentless on a rainy day just outside my 1st floor room. Felt like my bed was in the street, not inside the building . Very busy traffic which I knew would it be as know the area also near to the arch where cars pull in/out to park . Informed receptionist the bed hurt my back could I change rooms . Silly answers off her initially, though kept on top of them ," all the mattresses are the same" she expressed . We have a deluxe room £164 though id already paid £130 for room 22 . After a period of time could tell id best just leave was not going to get any help . Asked for spare duvet or mattress topper she laughed in my face . As if other hotels would not try this as a . solution asked me to fold the blanket in half to soften the bed . Disgraceful service at reception. Not a cheap room ,stayed somewhere else lost my money due to knowing nothing would be done by her attitude that's the receptionist. Sure she had been busy id witnessed her alone with long queues checking in a big party conference type of thing though im still a customer and deserved to be treated with civility even if she was tired which was visibly obvious . Do not stay in room 22 if you want peace id of managed the traffic noise, not the v firm mattress .
William Thu, 21 March 2024
Very good
Liked: Good location
Disliked: Cleaners in the morning were VERY loud -room was next to store cupboard so explains. But was early and annoying
Andrew Thu, 21 March 2024
Fine for an overnight. Efficient...
Liked: Excellent full English breakfast with good good quality ingredients. Efficient service. Very good central location.
Disliked: Car parking was too expensive. The hotel was being redecorated so there was messy and unsightly tape around on the floor.
Sandra Wed, 20 March 2024
Very good
Liked: lovely location.
Disliked: Breakfast had a very limited hot choice
Wayne Wed, 20 March 2024
Superb
Karen Tue, 19 March 2024
Exceptional
Brett Tue, 19 March 2024
great hotel in a great...
Liked: boutique hotel with amazing staff and great breakfast. clean rooms. great location
John Tue, 19 March 2024
EXCELLENT STAY AND STAFF WERE...
Bruce Tue, 19 March 2024
Very good
Liked: LocationParkingBreakfast
Disliked: Room was 'tired', bathroom needed a refit, heating didn't come on in room.
Paul Mon, 18 March 2024
Excellent hotel in great location
Liked: Large rooms , clean & well decorated .Friendly , helpful staffGood bar & excellent breakfast
Disliked: Nothing